Reviews (1,347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to save up to 2 hours daily, enhancing business efficiency and boosting online presence. It supports multiple social media platforms such as Facebook, Instagram, and TikTok, and features post scheduling and customizable templates. The interface is user-friendly, ideal for those with limited tech skills, and the credit-based payment system offers flexibility. The app is noted for its reliable performance in automating social media updates with professional-quality content. Customer support is responsive and frequently praised for its helpfulness. Particularly beneficial for small businesses, it simplifies managing multiple sales channels and stores, making it a cost-effective solution for enhancing sales and operational efficiency.
Refine
-
By rating
They have problems with billing and reported data in their user interface:
1. In dashboard, part of successful instagram posts were reported as failed.
2. I use autopilot option with a task that doesn't include weekends, yet, on weekends, although no posts are scheduled for this task, I still get charged for them!
3. If you go to Activity, it shows only last 4 days and crops the rest. It doesn't scroll down at all even if I wait 30 minutes .
4. their famous dashboard, if you try to find number of successful posts for all or any social media, guess what you get? number of lines! so if a product is posted on multiple social medias or reposted on the same social media, it is counted as 1 in the total
After all the above faults, and god knows what else is hidden, as I newly joined this app, I received this reply to my 2nd query:
"we are a small yet bright team, charging next to nothing for the services we are providing, and we cannot afford to provide such personalised service every time. If you are not satisfied with our response rates, despite answering your numerous queries on the same issue, we would have to let you move on to another better service with a heavy heart. At present, we are not equipped to meet your expectation levels. As and when in the future we expand our team further, we would be more than happy to welcome you back. "
**** I got a new update now from them after they saw my review ****
I thought they would pay attention to their weak points and fix the listed errors. I got the following instead! (Somebody has a big head. Doesn't accept feedback. WoW):
"Thanx for the review on Shopify forum. We are closing your account with Outfy and your unused credits would be refunded back to you. We don't meet your level of expectations, so its better for you to move on to a better app, as per your standards."
Nice you guys have to let one pick 3 Photos to post
Very easy to use. Only added it today will see how it performs but looks promising Luv that you can share on a lot of social sites
Well this app is helpful enough to get the job done and its working by far, only time will tell if its that efficient for even greater tasks.
I downloaded this app to help me with my Instagram posts. while I have not finished learning it yet it seems to be a bit easier than a whole lot of copy and paste on my phone. wish i could use a computer for Instagram posting.
Very helpful and smart. Need to install if you want to sell on the social network. Thank you so much
Very Effective App for marketing
It's an okay app. I got a few views on my store.
great software, helped increase traffic to our site. easy to work with and configure. will recommend always
Good, could be better... Think there should be a share all option for Pinterest etc...