Reviews (950)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.
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Todo perfecto, me llamó Carmen y me conectó ella misma la tienda en 2 minutos. Muy bien explicado y genial.
La app es genial, muy sencilla e intuitiva. Me atendió Jesús y todo perfecto, muy contento con la atención recibida.
Sicuramente i migliori in questo servizio, ne ho provati di diversi ma Packlink è il migliore, lo uso da anni anche sulle piattaforme di Amazon ed eBay, è ottimo e permette di risparmiare molto tempo in fase di evasione dell'ordine.
In più grazie all'assistenza del mio account manager Angelo Mattinò il servizio è sempre molto efficiente. Complessivamente ottima integrazione
Nos ha atendido Antonio Funes, La aplicación nos funciona muy bien y nos permite un ahorro de tiempo importante.
Me he instalado la app para probar el servicio en mi tienda online. Para ayudarme en la instalación y funcionamiento me ha atendido Antonio Funes , que me ha sido de gran ayuda y me ha resuelto todas las dudas. La app es muy fácio y muy útil . Una lástima que para los clientes de Shopify Basic no podamos tener todas las funcionalidades que ofrece Pack Link , ya que facilitaría mucho el proceso de venta , envío y servicio post-venta.
Gracias por tu review. Sabras que para poder ofrecer nuestros servicios en tu checkout puedes cambiar tu basic mensual por un basic annual. Ahoraras dinero en tu subscrption y tendras el CCS (Calculate Cost Shipping) incluido de manera gratuita y automatizaras aun mas tus procesos de envio.
Packlink Team
Clonky and buggy app. Had to add sender details three times as it failed to save or accept it. It couldn't find the post code until you try multiple times. And when we try to add delivery service, a fixed popup comes up that will not go away ("With your Shopify pricing plan, you can generate shipments from the orders tab, but you cannot display our shipping prices to your customers.").
Who's got the time to constantly be in touch with support for all these buggy apps if basic features fail?
Hi,
Thank you for taking the time to leave a review. I am very sorry to hear about this situation.
Please contact us through business@packlink.com, make sure to send your Packlink user email, as it wasn't specified in your review, and I can ensure you we will do our best to find a solution to your problem.
Thanks
Packlink Customer Service team
Sehr schlecht API Schlüssel funktioniert nicht mal richtig nud fordert noch auf sich auch der Seite zu registrieren, No GO!
Good afternoon,
Thank you for your comment and sorry for the inconvenience.
We will contact you to help you to resolve this issue.
Thank you in advance
Regards
Packlink Team
I was contacted directly by one of their operators (Ciro Impronta) who was professional and very helpful in helping me to better understand some of the features of the service. good!