Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

January 8, 2024

PageFly is a great page builder for our shop - and the live support behind it is fantastic too! :-)

Produkteksperten
Denmark
About 4 hours using the app
PageFly replied January 15, 2024

Thanks a bunch for your upbeat PageFly review!

Your review is truly appreciated. Should you have any questions or need assistance, don't hesitate to get in touch.

Have a nice day.

Dami - PageFly Team

December 12, 2023

Very good, proffesional and fast service

Seven Hub
Norway
26 days using the app
PageFly replied December 19, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Usman - PageFly Team

May 4, 2024

Great simple page builder for Shopify, customer support always quick and eager to help with any issues you may have.

Healr
Australia
PageFly replied May 9, 2024

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!
Sani - PageFly Team

October 16, 2023

Gotta say, the best support service team I have ever seen for any app on Shopify! If you need an easy click and drag app that does basically every customization you want, this is the app for you!

Norlus
United States
2 months using the app
PageFly replied October 19, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Boo | PageFly Team

August 2, 2023

Orange was very helpful! She offered me some suggestions on how I could improve a few pages on my website. Thank you so much!

Jordan's Cookies
United States
About 5 years using the app
PageFly replied August 3, 2023

Hi,

Thank you so much for your compliment. It's so nice of you.

Rest assured that we will keep improving our app and support to serve you better day by day!

Wish you all the best with this eCommerce journey.

Cheers,
Orange | PageFly Team

Edited October 15, 2023

I highly recommend PageFly's landing page builder for anyone looking to give wings to their store to elevate their online presence. The customer service team is responsive and adept at resolving any issues that arise. Thank you, Usman for your assistance.

Today, I encountered some challenges while adjusting the text contrast and image on my homepage. Additionally, I faced issues with customizing the mobile view and could not save my changes. Although some tried to assist me, Aldwin's help was exceptional. There was a moment when I couldn't access the Pagefly editor, but he was there to apply the changes I needed. I am grateful for Aldwin's assistance and would like to express my appreciation to him.

Relax and Wellness
Spain
6 months using the app
PageFly replied September 25, 2023

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day

Usman - PageFly Team

May 31, 2023

I have been with PageFly since 2020, and it has been a fantastic experience! Their support is brilliant, and help with any tiny details you want made. They are by far the best page builder you can use for your Shopify store!

XMiles
United Kingdom
Over 2 years using the app
PageFly replied June 1, 2023

Thanks for sharing your review with us and this made our day!

We're grateful for your honest feedback and we're glad you feel we're on the right track!

Rest assured that we will keep on improving our services for valued PageFly users like you.

If there are any other services we can provide for you or questions we can answer, please get in touch with us.

Lin | PageFly Team

November 13, 2023

Fantastic customer service and customization. So grateful to work with the PageFly team!!!

Bim Bam Boo
United States
About 1 year using the app
PageFly replied November 17, 2023

Thank you for spending your valuable time to share your feedback with PageFly. I truly appreciate reading your kind and loving words.

Once again, thank you for choosing PageFly, and do not hesitate to contact us if you need any further assistance. We are here 24/7 to help!

Chloe - PageFly Team

Edited September 12, 2023

UPDATE!!!!!!!!: SO, I was having many issues as seen from the previous review but, Cookie, Henry, Happy and there was another developer who literally requested to look at my desktop! They added some CSS and gave me tips for what to do. Most of the issues we believe could be from data not being able to transmit, Chrome, etc. IT IS NOT THEIR APP!!! THIS APP IS AMAZING AND I NEVER EXPERIENCED CUSTOMER SERVICE LIKE THIS. They made it their mission to help me ASAP! I am so happy because this was stressing me out and as a person who is the only person running my business this was the last thing I needed on my plate. AGAIN THE ISSUE WAS NOT THEIR APP!! Thank you guys again!!!!! :)

First Experience:
My experience so far has been horrible. Pages don't save, templates don't show up and omg the customer service is terrible. I asked so many questions and I am tech savvy so I know how to do certain things before I ask for help. Recently I've had an issue with templates not showing up in the editor. I of course cleared my cache FIRST. I did this multiple times. I asked for help and I mentioned I already cleared the cache... they proceeded to give me instructions on how to clear the cache. DUDE. It's like they don't read your messages at all!!! I just signed up yesterday and I'm going through all of this on day 2.

UPDATE:

SleekSpaces
United States
About 2 months using the app
PageFly replied September 14, 2023

Hello Shanice,

On behalf of the PageFly Team, thank you for your review.

We truly appreciate your continuous support and trust in us. We are so thankful for the precious chances that you gave us to assist you with the issues.

Your 5-star review brightens our day. We’ll continue striving to provide exceptional app and outstanding customer care to make every interaction with us remarkable.

Have a sweet day to you and your loved ones!

Cookie and the PageFly Team

August 24, 2023

I use this app to build many pages in our store (homepage, landing pages for PPC). It is a great tool. Very happy with their always available live chat customer support as well!

Married is Great Clothing Co.
United States
Over 3 years using the app
PageFly replied August 29, 2023

Thank you for your kind words and your time with us.

It's lovely to know that our customers are more satisfied with our product and services day by day.

Our pleasure to help you with your business, please don't hesitate to contact us via Live chat if you are in need.

Marie | PageFly Team