Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

July 7, 2023

I absloutly love love love pageFly best building app honestly and they have 24/7 customer service and the agents are always helpful and amazing. I would recommend this to anyone and I'd also like to say thank you so much for Orange one of the customer service agents helped me so much for even my other website im working on.. she's amazing

Thanks so much

SUADE
Saudi Arabia
About 2 years using the app
PageFly replied July 7, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!
Orange - PageFly Team

August 27, 2023

The app been really helpful for us to be able to build custom templates that are not possible without coding background on Shopify's own theme editor. What I do appreciate is their support team - super fast, responsive, works 24 hours whenever I need help and is able to resolve my issues.

MakarttPro
United States
4 months using the app
PageFly replied August 29, 2023

Hello,

Thank you for sharing your experience with PageFly and for giving a shoutout to our amazing support team We're thrilled to hear that everything is working perfectly for you.

We're delighted to hear that you found us always available to help. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to help you get the most out of our platform and achieve your website-building goals.

Thank you again for choosing PageFly, and we look forward to continuing to exceed your expectations in the future.

Best regards,
Max - PageFly Team

October 17, 2023

Absolutely fantastic!! Super app and the customer support is unreal!! Very responsive and had my queries fixed in minutes. The best shopify page builder out there!

Orchard Home
United Kingdom
2 months using the app
PageFly replied October 19, 2023

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app as you expect.

Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.

Liam - PageFly Team

April 30, 2023

Best app for creating custom pages. So user intuitive and when you need any help, the Live Chat is SO helpful. We've had this app for all of our Shopify stores and consider it a "must have" for any Shopify store.

Charlie Pickles
Canada
Over 1 year using the app
PageFly replied May 2, 2023

Hi Lindsay,

Thank you so much for your kind words. I’m so glad to know I was able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

All the best,
Zee | PageFly Team

September 27, 2023

I recently had the pleasure of experiencing exceptional PageFly Live Chat Support from Ryan. His dedication in addressing and resolving issues was truly outstanding.

From the moment we started our live chat session, Ryan's professionalism and attentiveness were evident. He swiftly assessed the coding issues I was facing and provided clear explanations of his troubleshooting steps.

During our initial chat, Ryan encountered unexpected complexities, but he remained patient and persistent, demonstrating impressive technical knowledge. He resolved the immediate issues and promised to return the next day to address any lingering concerns.

On the following day, Ryan once again proved his commitment to excellence. He resolved the remaining coding issues.

In the world of live chat support, Ryan stands out as a dedicated professional who goes above and beyond to ensure customer satisfaction. If you're looking for outstanding live chat support, I highly recommend Ryan's services. His expertise and commitment to resolving issues set a new standard for exceptional support in the online realm.

Womb
Singapore
7 months using the app
PageFly replied October 2, 2023

Thank you so much for giving me a wonderful review! I am very happy to receive this review from you.

It's truly my honor to assist you. If you have any problems, please let me know so we can help you.

Thank you very much and have a great day!

Ryan - PageFly Team

August 31, 2023

Really happy with PageFly so far, Shopify free themes are very limited on what you can do and PageFly allows you to do pretty much anything you want. You just have to put some work in. Instead of buying expensive themes, try PageFly first. + Customer Service is really fast and helpful
5/5

Solvior
Czechia
About 2 months using the app
PageFly replied September 5, 2023

Hi Jakub,

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Aasim - PageFly Team

June 9, 2023

good app, allows you to get creative with your pages and branding, which is not possible to do with shopify native pages.

would highly recommend!

REBDOLLS
United States
Almost 5 years using the app
PageFly replied June 11, 2023

Hi There,

Thank you so much for your kind words. It is truly an honor to help you today. When you need any assistance, we are always there for you.

We are really glad to have you here. It’s a great motivation for us to improve ourselves!

Syed - PageFly Team

November 3, 2023

Really good customer support, especially a guy called Dami was very helpful.

PetyGo
Denmark
About 1 month using the app
PageFly replied November 6, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Dami - PageFly Team

January 15, 2024

I uninstall this because my cart drawer stopped working and updating. Still bugged even on fresh theme.

VisumCast
Canada
43 minutes using the app
PageFly replied February 6, 2024

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.

Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention.

We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements.

We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you.

We value your business with PageFly, and we are committed to providing you with the best possible service.

I look forward to hearing back from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

October 31, 2023

Miro was soooo helpful!! 5 stars

Crop Natural
United States
About 2 years using the app
PageFly replied November 6, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!
Miro | PageFly Team