Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

June 1, 2023

I had an amazing experience with PageFly's customer service team. They were patient, professional, and resolved all my problems while answering all my questions. I highly recommend them to all Shopify users.

Little Martin's Drawer
United States
Almost 2 years using the app
PageFly replied June 2, 2023

Thank you for taking the time to share your feedback with us.

It means so much when our best customers share their experiences when using PageFly. We're glad our app was able to meet your expectations, and it’s all our pleasure to assist you throughout your journey with PageFly.

Anytime you need help, please feel free to reach out to us, we are always here to support you.

Paula | PageFly Team

February 14, 2024

Je wordt goed geholpen!

DBTRITION
Netherlands
16 days using the app
PageFly replied February 15, 2024

Heel erg bedankt voor je vriendelijke woorden, het is een geweldige motivatie voor ons om onszelf te verbeteren!

Ik ben zo blij dat ons ondersteuningsteam u volledig tevreden kan stellen. Wij helpen u graag tijdens uw reis met PageFly.

U kunt er zeker van zijn dat we ons best zullen doen om elke dag een betere assistent voor u te zijn!

Prettige dag!

Abed - PageFly-team

July 27, 2023

Have started using it to create my Home Page. I am definitely not a tech person but I love it. It does great pages with little effort.
I had a problem with my sticky header and reached out to the live support. They were quick, efficient and nice! Lin was great and solved my problem right away! Keep up the good work and thank you for making it possible for non tech people like me to create beautiful pages! Wonderful client service. Thanks again.

My World in a Box
Italy
2 months using the app
PageFly replied July 31, 2023

From the bottom of my heart, I would like to thank you for your review of your experience with PageFly.

Your review really made my day and this really gives us incredible encouragement to improve PageFly. We will try our best to make PageFly better and better.

Please do not hesitate to contact us via Live chat if you have any further questions.

Lin | PageFly Team

May 9, 2023

Easy to use builder, great support. Been using PageFly for a few months now and every time I need support for small or big issues there's always someone there to immediately help out. Thanks Kyo and the rest of the support team.

Les Cadieux
United Kingdom
9 months using the app
PageFly replied May 9, 2023

Thank you so much for the precious words.

It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.

Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently

Please don't hesitate to drop us a message anytime if you need any more help.

Best Regards,
Kyo - PageFly Team

October 6, 2023

I was very devastated when I couldn't access my Pagefly account as it kept getting issues of the app not running. Paula really did took her time with me and really took care of me and really tried to solve the problem. She managed to sort it out in the end. Really GREAT Customer Service!

Lifebyteboutique
United Kingdom
About 2 months using the app
PageFly replied October 8, 2023

Hello,

Just saw your review on our chat, and wanted to say thank you for taking the time to review.

I appreciate it a lot, and customers like you only motivate us to keep working hard to give you the best support possible.

Don't hesitate to reach out whenever you need help.

Best Regards,
Syed, PageFly Team

Edited May 10, 2023

Loving it so far! We're just getting started, but stumbled across PageFly as Shopify Blog Posts are very limited in functionality. For non-code users, pagefly is the way to go! The whole editorial team can create amazing blog posts with this app! I contacted the customer support for initial setup questions and they were really responsive and helpful. Thanks Anna - 10/10!

VitaminShe
Germany
11 months using the app
PageFly replied May 10, 2023

Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better.

Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!

Anna | PageFly Team

Edited October 23, 2023

Very fast and helpful support! Much better than other page builders!

BonaTea
Germany
6 months using the app
October 18, 2023

PageFly has the most incredible support team! Junie is definitely my favorite always helping and eager to resolve my problems as I'm continuing to learn to use the site. PageFly is an absolute MUST for Shopify!

My Store
United States
3 months using the app
PageFly replied October 24, 2023

Thank you so much for your lovely words and Thank you for always trusting and supporting our PageFly.

We always aim to make sure you have a great experience with us.

Our support team is online 24/7 and feel free to let us know if you need any assistance. 

Have a lovely day ahead 

Junie | PageFly Team

December 4, 2023

Easy to navigate & great customer service!

Pavigi
Australia
4 days using the app
PageFly replied December 6, 2023

Thank you for always trusting and supporting our PageFly. We appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance. 
Have a lovely day ahead 

Junie | PageFly Team

Edited November 23, 2023

Recently, my experience with Pagefly has significantly improved. After providing feedback on my initial experience, the team at Pagefly has gone out of their way to ensure my satisfaction. Their customer support has been exceptionally attentive and helpful, addressing my needs as a business owner with great care and efficiency.

What stands out most is their commitment to ensuring a positive user experience. They have shown a genuine interest in responding to feedback and making meaningful improvements. The level of support and dedication I've received from their team has been outstanding, making me feel valued as a customer.

For anyone looking for a supportive and responsive page building service, I highly recommend Pagefly. They've proven that they truly care about their customers and are willing to go the extra mile to ensure satisfaction.

Anapana UK
Netherlands
8 months using the app
PageFly replied July 26, 2023

On behalf of my PageFly team, I would like to send you our sincere apologies for the bad experience you had with us. We’re sorry that you were disappointed with our app. I really understand your feeling through your words in your review.

When we received your feedback, our team had a meeting about the Analytics issue and we explained in an email after that.

We understand the severity of this issue and are devoting all our efforts to resolving it as soon as possible. We acknowledge this is a very serious bug and we are putting all of our efforts on this to fix.

I really hope that you can give us another chance so we can assist you with everything we can to make things right.

As a valued customer, your satisfaction is of the utmost importance to us, and we are determined to make things right. If there is anything else we can do to rectify the situation or if you have any further concerns, please let us know. We deeply empathize with the frustration and inconvenience you experienced with this serious issue.

We truly appreciate your continued support and trust in our app. We remain committed to providing you with the exceptional service you deserve.

PageFly | Kate - Customer Success Manager