Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

June 7, 2023

Please guys - do not use this app. I wanted to love PageFly. That is, until my add to cart button didn't show on the live site. That is, until I asked for help fixing padding and it took them 20 minutes to which they solved nothing and with google I solved it in 2 minutes. You will need support every 5 minutes because of a glitch. You will experience issues with your site. You will continuously run into errors that are the apps fault. I never leave reviews, but after 4 days of continually dealing with this headache of an application I had to. Save yourself.

Compressa
United States
About 1 month using the app
PageFly replied July 4, 2023

I would like to express my deepest apology for your bad experience with our app.

We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. I took a lot of time reading your review and the conversations between you and our team to understand the issues. We felt so bad that we could not able to assist you to fix the issues completely at that time.

We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.

Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future.

Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.

PageFly | Kate - Customer Success Manager

Edited June 14, 2023

Je recommande à 100% pagefly, pagefly c'est avant tout un page builder performant et efficace, mais également un service client incroyable.

Ils m'aident quotidiennement dans le developpement de mon site, et de façon très réactive et profesionnelle.

Pagefly est ce qui me manquait pour developper mon business !

WTB Japan
France
About 2 years using the app
PageFly replied June 14, 2023

Bonjour à tous,

Nous sommes très reconnaissants pour vos aimables paroles. Merci d'avoir partagé votre avis avec nous et la communauté. Veuillez nous faire savoir ce que nous pouvons faire pour vous à l'avenir. Nous sommes toujours là pour vous !

Emad - Équipe PageFly

July 10, 2023

If you want the versatility of a webpage builder with some great templates, look no further! There are a ton of options to work with and the customer service is always willing to help, especially Cookie (the best of them all).

Turf Shield Window Film
United States
About 2 months using the app
PageFly replied July 12, 2023

Hi, I just wanted to say thank You for the words and detailed review you have shared your words.

Your review makes a difference and it really provides us a huge encouragement. Please feel free to get back to us anytime.

Kate | PageFly Customer Success Manager

July 9, 2023

This app is amazing because it is easy to use and the support team is the best I've ever seen! Best page builder app out there for Shopify!

BlackWell Depot
United States
About 1 month using the app
PageFly replied July 10, 2023

Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.

We really appreciate it that much!

Our support team is online 24/7 and feel free to let us know if you need any assistance.

Kyo | PageFly Team

May 29, 2023

Excellent application, with excellent support who are always listening and very reactive, it allows me to make personalized pages and shaped as I wish. I recommend it.

L Atelier des Dames
France
20 days using the app
PageFly replied May 30, 2023

Thanks for sharing your review with us and this made our day!

It's such a heartfelt review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Lin | PageFly Team

November 20, 2023

very good

SUNNEX
Germany
5 days using the app
PageFly replied November 24, 2023

Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.

If you have any other inquiries, please do not hesitate to let us know.

Warm Regards,
Chloe - PageFly Team

November 23, 2023

Assistenza fantastica. Piattaforma completa nelle sue funzioni

Salvatore Verdesca
Italy
Over 2 years using the app
PageFly replied November 27, 2023

Grazie per la valutazione perfetta! Siamo entusiasti di continuare a superare le vostre aspettative in futuro.

Non esitare a inviarci un messaggio in qualsiasi momento se hai bisogno di ulteriore aiuto.

Saluti,
Aldwin - PageFly Team

April 26, 2023

Amazing customer service! Really appreciate the 24/7 live support from PageFly. Shoutout to Cookie :)

Haven Home Goods
Canada
8 months using the app
PageFly replied April 27, 2023

Hi Jasmine,

I want to say thanks for taking the time to rate our support, and for your generous review.

I promise that we will keep working hard to give you the best customer service possible.

It's always a pleasure talking to you.

Feel free to let us know if you need anything else, thank you.

Best Regards,
Cookie - PageFly Team

May 27, 2023

The customer service is really great. I have great praise for Aasim. He was patient and answered all of my questions. I will continue to use Pagefly, they are just great. Thanks again

cutepawfriend
Austria
About 1 month using the app
PageFly replied May 30, 2023

Let me take this opportunity to thank you for choosing PageFly for your store. We are proud to welcome your opinion and look forward to serving you in the long run.

If you have any questions, please contact us via Livechat, and we will be happy to assist you.

Once again, thank you for your communication.

PageFly | Kate - Customer Success Manager

June 13, 2023

love the app, the team, the customer service, and everything. They answer my questions 24/7 and help me fix everything I need. Love it!

Sereni
Australia
2 months using the app
PageFly replied June 14, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!
Cookie - PageFly Team