Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

July 13, 2020

We have been using PageFly now for a while and I can not speak highly enough of their customer/technical support. Whenever we have a issue/problem or something we can not figure out our selves they jump straight in and get the problem solved they almost feel like partners on this eCommerce journey we are on.

Talking about the app itself it is very user friendly and has all the tools you need to create great pages and content. If you are thinking of trying PageFly do not hesitate you will create stunning pages with the help from a great team. They truly are the #1 Page Builder on the Shopify App Store

Spicy Affair
United Kingdom
Almost 4 years using the app
PageFly replied July 14, 2020

Thank you so much for your generous review. We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know.

PageFly | Kate - Customer Success Manager

Edited May 26, 2020

This app is great for building any kind of page for your store. It's really user-friendly and easy to use. The support team at Pagefly are incredibly efficient as well, attending to my queries immediately as well as providing assistance whenever i need it

Everything Fitness co
Singapore
Almost 4 years using the app
PageFly replied May 26, 2020

Thank you so much for taking the time to leave us this amazing review. Please let us know what we can do for you in the future.

Emad - PageFly Team

Edited February 19, 2024

Today I had a great customer service experience with Kane. I have worked with PageFly customer service before and Kane was by far the most knowledgeable and helpful. I wish I could get her every time I have a question. Really a fantastic help!

Lucky Chick Inc.
United States
Almost 4 years using the app
PageFly replied June 29, 2020

Thank you so much for your beautiful words. We really appreciate it. Do not hesitate to contact us if you need any assistance.
Thank you!

Linky - PageFly Team

April 10, 2020

I wanted one page on my site to be a sales landing page different than the other pages. My theme wouldn't do it by itself. Pagefly was exactly what I needed. I'm sure I'm not accessing a fraction of the capabilities. I had a couple things I needed help with and the little support button wasn't like others where they get back with you the next day it was almost immediate. They over deliver, five stars all the way.

Talrayz - Shades for a cause
United States
Almost 4 years using the app
June 2, 2021

Extremely helpful and useful page editor. Customer support is also extremely helpful and was able to solve any problem I had directly. Very handy for novice web developers!

Bali Wine Direct
Indonesia
Almost 4 years using the app
PageFly replied June 2, 2021

First of all, I want to say thank you so much for your feedback on App Store. Our team has been trying so hard to improve PageFly better even there can be some issues but along with this, our support team is always willing to assist you whenever you need.

And last but not least, I hope your store will have more sales and wish you all the best!

Cookie - PageFly Team

Edited May 27, 2020

Awesome app and awesome support! So I am really happy I choose this one over the other page builders.

Rhododendron Arno
Germany
Almost 4 years using the app
PageFly replied May 28, 2020

Hi Sebastian,
Thanks for your generous review.
Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.

Salem- PageFly Team

July 10, 2023

親切で知識量がたくさんある方々による24時間体制の無料チャットサポートのおかげで、ほとんどページ構築について知識がない私もお洒落なホームページを簡単に短時間で作れました。しかもShopifyで元々構築しているサイトとのドッキングも簡単です。本当に本当におすすめです。

Mebore
Japan
5 days using the app
PageFly replied July 12, 2023

やあ Araki Mayo、

温かいお言葉をいただき、誠にありがとうございます。アプリとサポートを改善するための大きな原動力となります。私たちはあなたのより良いアシスタントになれるように日々最善を尽くしますので、ご安心ください。

ビジネスの成功をお祈りします!

ではごきげんよう、
Chloe | PageFly チーム

January 20, 2020

They have the best customer service of any app I've tried out there. If you have a problem that you cant fix on your own they will help you!

dermatecc
Australia
Almost 4 years using the app
May 21, 2019

Excellent customer service. Thanks! I appreciate your help with my question. It was easy to follow your instruction.

Kaya Jewellery
Australia
Almost 4 years using the app
January 17, 2019

I'm in Debut theme and use PageFly mostly to improve the viewing experience of my home page and regular pages. I've been using PageFly for almost a year now. I would say it is easy to use and helped me for better page setup. Most importantly, the support team is very helpful. Recently I accidentally messed up with my FAQ page and all contents were gone. Tons of information were lost and I sought for their help to restore my page. They responded right away and updated me the timeline required to solve my problem. Eventually my problem was fixed faster than expected. Very efficient in support. Highly recommended!

瑋思影像|Metal Print Studio
Taiwan
Almost 4 years using the app