Reviews (11,637)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

Edited May 10, 2020

The Support is AMAZIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIING

Hi Mechanics
Morocco
5 months using the app
PageFly replied May 10, 2020

Hi,
Thanks for the kind words and feedback. We're glad to hear you're enjoying PageFly!

Emad - PageFly Support Team

September 3, 2023

Their staff responds very quickly and provides useful suggestions for my website. Great experience!

Cushionize
Canada
5 months using the app
PageFly replied September 5, 2023

Dear Wenhao Yu,

Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our staff responds very quickly.

Our team takes immense pride in providing exceptional service, and we're delighted to hear that you had a Great experience.

Thank you for choosing PageFly and for being part of our amazing community. We're excited to continue providing you with top-notch service in the future.

Best regards,
Max | PageFly Team

March 12, 2021

The Best app to build your custom pages, and with the best customer support. They helped me instantly with the free plan and solved all my problems. Thank you.

Bellezon Women
Spain
5 months using the app
PageFly replied March 15, 2021

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

August 7, 2023

After just spending an hour working on a landing page and then the page going blank and not saving, I can't say I like Pagefly at all.

Haus Of Business
United States
5 months using the app
PageFly replied August 10, 2023

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.

Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention.

When we received your feedback, we immediately collaborated with our development team to check the ticket and try to contact you with the hope to fix the issue for you but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements.

We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you.

We value your business with PageFly, and we are committed to providing you with the best possible service.

I look forward to hearing back from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

August 29, 2020

Pagefly is probably one of my favorite apps for my shopify store. it gives you so much flexibility when it comes to customizing your page, and the customer service is just so quick and easy. any time i get stuck with something, i literally contact customer support and they respond seconds later. and the fact that if you get stuck with some , they are able to go in and make the change for you!!! tell me that isnt a good deal?!

Bosses Are Us
United States
5 months using the app
PageFly replied August 31, 2020

On Behalf of PageFly team, I want to say thank you for your trust.
rest assured that we will do continue doing our best to deserve your trust.

Salem | PageFly Team

March 6, 2022

A++ Amazing customer support. Very helpful and understanding of my needs. Send step by step instructions followed by an actual how-to video. So happy and saved me a lot of stress.

The Value Shoe Box
United Kingdom
5 months using the app
PageFly replied March 6, 2022

Hey there!

Thank you so much for your lovely message. It is our pleasure to help you find an easy way to fix and do things around our app, and also, avoid falling into stressful situations!

If you need further help, do not hesitate to drop us a message and we will help you right away!

Best Regards,

And looking forward to talking to you in the live chat,

Cristian | PageFly Team

March 22, 2021

I love this app! Very user friendly and the support is always very responsive! Highly recommend. I did wish it had a better way to 'sort/filter Collection product pages! Is a Collection sort/filter feature like this expected or coming soon?

Evolution Powersports LLC
United States
5 months using the app
PageFly replied March 25, 2021

Hi, thank you for writing to us, these words motivate us to continue growing and learning in order to provide you with a better product.

Please let us know if you have any further questions.

Angel
PageFly Team

October 7, 2019

This is the app I'm convincing my business partner to switch to and based on the customer service, alone, it's awesome!! It's exactly what we need without the limitations that others include. Randy is dope and so is this app. Won't forget to mention you guys in my Forbes 100 article in a couple of years when asked how we started. lol

Polish Change
United States
5 months using the app
Edited October 8, 2023

Great App.User-friendly builder with a lot of features. They have an amazing support team also!

ZenTechSavvy
Türkiye
5 months using the app
October 22, 2023

I really love it to work with PageFly. It helped me to bring my Shop Design to the next level and now it really fantastic.
But what I must emphasize is the excellent support from the PageFly team.
They helped me with all my problems immediately.

I have rarely seen such good and friendly support as with PageFly.

FienoFemme
Germany
5 months using the app
PageFly replied October 24, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!
Dami - PageFly Team