Reviews (11,408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing store aesthetics and functionality without coding skills. It features a user-friendly drag-and-drop interface, customizable templates, and seamless Shopify integration for real-time updates. Merchants also value the SEO optimization features that boost search engine visibility and traffic. The customer support is praised for being responsive and helpful, offering assistance through video tutorials and live chat. This app is noted for improving user engagement and conversion rates.
Refine
-
By rating
I'm disappointed. I have given many opportunities for improvement but this app is not working for me. Everytime I make an edit the pictures are not showing on other devices. Then I have to reach out to support who are nice but repeating the same story and spending hours waiting for them to provide a quick fix the problem instead of identifying the root cause is not working for me. I have already missed my deadline of launching and it is all because of this app. They did try to compensate me with a cheaper plan and they were available to help but still there has been a lot of time wasted. I work a job and I am building a business so every bit of my time is precious. When I finally get the motivation to grind and get stuff down I run into these problems and it kills my entire vibe.
Hi there,
Thank you for your specific review for PageFly, we really appreciate it. Regarding our mistakes and omissions that you indicated to us, we will definitely solve them thoroughly.
After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future.
Thank you for giving us the chance to assist you. We are working together via Live chat window and we are trying to provide you our best service.
Please don’t hesitate to contact us anytime if you need any more help. We are always willing to help you!
Best regards,
Kate - Customer Success Manager
Best app on Shopify! it is amazing how you can customize your website with PageFly. Any idea that you have in mind, it can be done with PageFly. They are always ready to assist you in the live chat and they are ready to help. Shoutout to Junie and Abed who have been assisting my team while building and updating our website.
Thank you for taking the time to leave feedback about our app! We are thrilled to hear that you are enjoying your experience with it.
We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.
If you need any further assistance, please let us know via Live Chat!
Junie - PageFly Team
Amazing tool, a lot of options and stable solution. Excellent support, quick responses a very friendly team.
The app itself took a bit of a learning curve to get acquainted with, but once you got the hang of it, its a very powerful page builder.
The support for this app is world class - super fast service no matter what time of day.
Thank you so much for spending your valuable time to share your feedback with PageFly. I truly appreciate reading your kind and loving words.
It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Paula | PageFly Team
I would highly recommend PageFly, they have fast and friendly customer support. They solved a problem within minutes of asking.
Thank you for taking the time to share your experience with PageFly!
We're thrilled to hear that you had a positive experience with our support team and that we were able to solve your problem quickly and efficiently.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Kind Regards,
Tyler | PageFly Team
pagefly's customer service is amazing, especially the lovely people like Hope, who helped me a lot, thank you so much!!!!!
Thank you for your kind words and your time with us.
It's lovely to know that our customers are more satisfied with our product and services day by day.
Our pleasure to help you with your business, please don't hesitate to contact us via Live chat if you are in need.
Hope | PageFly Team
Great app, and even better support. Anytime I had an issue there was a team waiting to help. Very patient and kind, I would highly recommend this as a page builder.
Thank you so much for your feedback! It makes us happy to know that you're satisfied with our service.
Please don't hesitate to drop us a message if you need help at any time and we'll be there to assist you.
Tyler - PageFly Team
Great for adding multiple pages on your shopify store. Easy to set up and customer service is very helpful.
Sami willingly took time out to help me out with some optimization issues i'm facing and i can clearly see how professional sami is, and what's more is that the speed done with the work is awesome! Pagefly should be happy to have sami as a guru :)
This app is amazing, I can customize my shop in every single detail. Also, when I don't understand some thing, I open the live chat support, and they are so kind and professional. They solve my problems in a few minutes every time I reach them. Also, the response time is VERY short, and you can get assistance within one minute.
Thank you for taking the time to share your opinion on PageFly.
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Your satisfaction is our top mission and we are happy to achieve this.
We are always here, anytime you need so feel free to let us know if you need our support. Have a great day!
Lin | PageFly Team