Reviews (11,632)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

November 13, 2023

Max was great help. He walked me through the process of figuring out how to remove a password page to have pageflys landing page show

Protocool Performance Brand
United States
About 1 month using the app
PageFly replied November 15, 2023

Hello,

Thank you for sharing your positive experience with Me! We're delighted to hear that I was able to provide great assistance by guiding you through the process of removing a password page and setting up PageFly's landing page.

Our team is committed to ensuring a seamless experience for our users, and it's fantastic to know that I was able to help you navigate through the steps. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to support you in making your PageFly experience as smooth as possible.

Thank you for choosing PageFly, and we look forward to continuing to assist you in the future.

Kind regards,
Max - PageFly Team

February 27, 2022

Perfect customer support. Each time I have needed to fix a blip pagefly have got back to me within seconds

naandethic
United Kingdom
About 1 month using the app
PageFly replied March 1, 2022

Hey there!

We are so thrilled to read you enjoy our customer support!
Our team works hard to release solutions as fast as we can, and happy you discovered it!

If you need further help, you know where to find us!

Looking forward to talking to you in live chat,

Cristian | PageFly Team

September 17, 2023

This app is really easy to use and allow to create a real professional landing page. You even have a slot for free so if you're just selling one product, the app is basically free for you !

Valyra
France
About 1 month using the app
PageFly replied September 18, 2023

Thank you so much for your kind words, it’s such a great motivation for us to improve our app and support.

And I’m so glad that our support team was able to make you satisfied to the fullest. In case of any questions, feel free to reach out to us anytime.

Kind regards,
Dan | PageFly Team

October 10, 2023

such a great app with great customer service and support team . Thank you Dami for your time and support

Eagle Store
Egypt
About 1 month using the app
PageFly replied October 13, 2023

Thank you so much for taking the time to leave a review!

We truly appreciate your feedback and are thrilled to hear about your positive experience with us. If you ever need anything else, please don't hesitate to reach out.

Thanks again!

Dami - PageFly Team

December 3, 2020

Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.

Kitchen Island, Hamilton
Canada
Over 2 years using the app
PageFly replied January 5, 2021

Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.

PageFly | Kate - Customer Success Manager

May 31, 2020

Pagefly is a bit complicated to use at first, but once you get the hang of it, it is super powerful. the support is good, although they are usually available late in the day in US time, and a bit slower to respond during the day. However, they generally resolve my issues within 24 hours and we haven't had any major complaints. Looking forward to growing our business with PageFly!

Betty's Promos Plus, LLC
United States
About 1 month using the app
PageFly replied June 1, 2020

Thanks for your Awesome words, we are working to improve our response rate for all the timezones, hope we will be able to provide much faster support day today! please do reach us anytime we're ready to help right away! :)

Shagar - PageFly Team

Edited October 9, 2023

*edited* 2 years later, I cannot recommend against using this platform enough. I needed to remove the app, and it bricked my site. I was then passed around numerous different support reps who ALL insisted I do things that had no relation to my ticket at all. Even had one tell me "we do not support custom code".

The only request I made was "please remove all instances of pagefly from my site (THE UNINSTALL option doesn't even come remotely close to doing this). If you are lucky enough to find the video on uninstalling, before you know clicking the uninstall button (because why would you think a button called uninstall would actually do what it's named to do), YOU MIGHT fare slightly better.

Absolute nightmare of a product, it used to be bullet proof and customer service use to be outstanding.

PageFly provides an UNPARALLELED level of customer service, even with their free version (which is powerful beyond my wildest needs). I 1000000% recommend this add on/app for anyone looking for something well beyond the built in page offerings of shopify.

ecgce
United States
Almost 3 years using the app
PageFly replied January 13, 2021

Thank you for giving us the chance to assist you and thank you again for sharing your thoughts, experience using PageFly and PageFly support. I am Glad to know that you are enjoying using our app.
Your words provide us Huge encouragement to provide the best Customer Support You will ever see.

Feel free to get back to us if you have any questions.

Max - PageFly team

August 13, 2020

Amazing live supporters. Easy to use and navigate. Highly recommend since it's free and comes with full support.

Alcove Group
United States
About 1 month using the app
PageFly replied August 17, 2020

Thank you for the loving words you've shared. This motivates us to continue providing the best experience possible for you and helps others understand how the PageFly team can make their eCommerce life easier.

Touqir - PageFly Team

July 17, 2023

Great page building features
Easy to use
Encountered a few bugs but very helpful support there to fix it out so no problem

5/5

Techilly
Sweden
About 1 month using the app
PageFly replied July 20, 2023

Hi Oscar, thank you so much for your amazing review!

I and my team really appreciate this and we want to thank you for taking the time to leave a review for us.

If you need any help, please do let us know. We are here for you.

Cookie - PageFly Team

December 3, 2020

App has been pretty good, but this review has more to do with their support! They're extremely fast and helpful at any hour of the day!

Origins Apparel
Canada
About 1 month using the app
PageFly replied December 8, 2020

Thank you so much for sharing your thoughts about our app. Rest assured that we will keep on improving our services for our valued users like you.

Randy | PageFly Team