Reviews (11,404)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store aesthetics and functionality without coding skills. It features a user-friendly drag-and-drop interface, customizable templates, and seamless Shopify integration for real-time updates. Merchants also value the SEO optimization features that boost search engine visibility and traffic. The customer support is praised for being responsive and helpful, offering assistance through video tutorials and live chat. This app is noted for improving user engagement and conversion rates.

September 28, 2023

the worst experience i've had on a shopify app. images on all of our pagefly pages were removed without permission.

whoever we spoke to (orange and taylor) were very quick in concluding that we were the ones who sabotaged ourselves by deleting a file which resulted in wiping out all images. no investigations were conducted to assess who, when and how the file got deleted. no resolution offered. we're on our own.

the last we saw the pagefly pages up and running was just yesterday. our shopify activity logs did not show anyone deleting any files or accessing the pagefly app. i wish the pagefly team had been less dismissive and more helpful in getting the issue investigated or fixed.

looks like no one from pagefly wants to be accountable for this mess. such a horrible experience.

Good Dog People™
Singapore
Over 1 year using the app
PageFly replied October 5, 2023

Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.

I would like to apologize for the issues you encountered while using PageFly. We have tried all ways, but unfortunately, we cannot restore the missing images. But we really want to do as best as we can to make up for your loss and assist you whenever you need to upload images or check your pages.

It is our responsibility to investigate and resolve any problems that arise. To avoid such occurrences in the future, I will be working with the Development team to improve our app and I am actively overseeing the training of our support team to elevate the quality of our support.

I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.

We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

January 7, 2020

I used this app to build my shopify store. Support Team is awesome and very helpful. Highly recommend

Sylla Tailor Made
Vietnam
20 days using the app
August 26, 2019

Better than most of the apps we've used so far. Awesome customer service. Highly Recommend. Keep it up.

Blushluche
Canada
20 days using the app
September 14, 2022

Sehr gut und übersichtlich zu bearbeiten. Der Support via Chat ist herausragend. Mein Problem mit der Full Width Darstellung von Sections wurde innerhalb von 5 Minuten gelöst. So muss das sein.

Freeze Sleeve Europe
Germany
20 days using the app
PageFly replied September 22, 2022

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words <3

Rest assured that we will keep on improving our services for valued PageFly users like you.

Lin | PageFly team

Edited August 18, 2021

Sehr gute App und super Support. Funktioniert intuitiv und dem Designen sind keine Grenzen gesetzt. Very good app and great support. Works intuitively and there are no limits to the design.

AppSkins
Germany
20 days using the app
PageFly replied August 18, 2021

Daniel, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.

If there's anything else we can do to help, please let us know! We’re here for you anytime.

Emad - PageFly Team

January 7, 2020

127/5000
Spectacular service. I'm loving the platform, thanks
I am still learning to move, but all very intuitive, and easy.

ammimportt
Brazil
20 days using the app
May 15, 2020

Been using this app for only one day and already do not see how i can be without it. The ability to customize for individual screen sizes make the price of admission absolutely a bargain. Well done.

Patriots Shield
United States
20 days using the app
PageFly replied May 18, 2020

Hi, Darrell.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Salem- PageFly Support Team

October 13, 2020

I want to give pagefly 10 stars if I could. It's the best website building app for free and super easy for beginners. I create my website with the free plan and it totally works!

meyarndk
United States
20 days using the app
PageFly replied October 15, 2020

Thank you so much for your generous review. We're happy you had a fantastic time with us!

Thanks for your trust, we're thankful for an amazing customer like you.
If there's anything else we can do to help, please let us know.

Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager

Edited July 19, 2024

Good app, but definitely has its faults/bugs/quirks. I have a large website, with multiple pages. Unfortunately, you cannot have two editors open at the same time otherwise the images randomly resize on the page - seems like a bad design. Definitely room for improvement.

That being said, the staff are always very helpful and readily available via the chat.

RuralView.uk
United Kingdom
Over 1 year using the app
PageFly replied February 26, 2023

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Best Regards,
Kate | PageFly Customer Success Manager

November 1, 2020

Super!!!!!!!!! Thank you thank you thank you Angel. You've been really helpful. Appreciate it a lot.

Reformkit
Singapore
20 days using the app
PageFly replied November 2, 2020

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

Angel | PageFly Team