Parcel Panel Returns& Exchange

Parcel Panel Returns& Exchange

Price: Free
Rating (4.9)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

June 30, 2023

Languages

English

Works with

Loyalty, Warranty and insurance, Order tracking, Shippo, Sendcloud

Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.

Simplify returns to turn disappointment into opportunity. ParcelPanel's solution enables you to give customers peace of mind with a self-service returns center and email notifications with real-time status updates, necessary shipping instructions, and return labels. Centralize returns & exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Transform returns with the best alternative to AfterShip Returns, Return Prime, Returnly & ReturnGo!

Simplify returns to turn disappointment into opportunity. ParcelPanel's solution enables you to give customers peace of mind with a self-service returns center and email notifications with real-time status updates, necessary shipping instructions, and return labels. Centralize returns & exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Transform returns with the best alternative to AfterShip Returns, Return Prime, Returnly & ReturnGo! more
  • Streamline Returns and Exchanges with a embedded return portal & return page.
  • Offer flexible product exchanges & refunds and proactive email notifications.
  • Prevent fraud by setting eligibility rules and acceptable reasons & evidence.
  • Save time w/ return address setting, RMA/RL creation, return instructions, etc.
  • Seamlessly integrates with Shopify auto-sync return status to Shopify.

34 reviews

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 8, 2023

If I could give 100 Stars for this App, I would.

We can't fault the amazing and we mean AMAZING customer service and support. Developers who truly listen to the needs of their customers with updates flowing through within days or actively working on them.

We turned to this App because other "return" apps just didn't meet our needs for us to be able to provide a seamless customer experience, but Parcel Panel Returns & Exchanges has filled the gap in the market. Thank You!!

Get Flocked
Australia
About 2 months using the app
CHANNELWILL replied September 15, 2023

Dear Get Flocked Team,

This is Sunny, Thanks to your feedback on your needs, we have established communication to drive improved product performance, and our team will continue to keep updating at breakneck speed to meet the diverse and core needs of merchants!

Best wishes,
Sunny|ParcelPanel Team

August 4, 2023

The App is easy to use, Sunny the product manager talked to me about their Early adopter program, I gave feedback on my needs and I look forward to the extremely fast updates of the App to support the growth of my business, I will be using it with the INSURANCE app, which is currently free and I highly recommend it;

OUSHIROLAND
China
20 days using the app
August 7, 2023

A very pleasant app and a very good user support. I contacted them in order to remove the branding and ask about prices, answers were precise, fast, and kind! I hope the app will grow and stay affordable for small business like mine.. ! :)

Japonify
France
24 minutes using the app
September 25, 2023

I have to say, this app is a total game-changer! It takes all the fuss out of returns, and it's super easy to use for customers. The interface is a breeze to navigate, and the customer support team is lightning-fast in their responses. I can't recommend it enough for anyone wanting to make returns and exchanges a whole lot smoother.

VanityGloss
Australia
9 days using the app
August 19, 2023

I just installed the app, I'm excited to see how it will work in my online store! Thank you so much for your support Donna! :)

Peixe de Botas®
Brazil
21 days using the app

About this app

Launched

June 30, 2023

Languages

English

Works with

Loyalty, Warranty and insurance, Order tracking, Shippo, Sendcloud

Built by CHANNELWILL

About CHANNELWILL

5.0 average rating

4 years building apps for the Shopify App Store

Support

Send a message

returns@channelwill.com

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