Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (533)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and simple setup, noting its user-friendly interface that streamlines the returns process. The customer support is frequently commended for its responsiveness and helpfulness, with staff members like Donna, Jessica, and Kath receiving specific mentions. The app's robust customization options allow businesses to tailor returns and exchanges to their needs, enhancing operations and customer satisfaction. Additionally, the availability of a free plan makes it an attractive option for small or emerging businesses looking to efficiently manage returns without significant initial investment.

August 8, 2024

Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.

Brushora
United States
28 days using the app
August 8, 2024

The up makes it easier to manage returns, but I'm still trying to understand it a little more.

Meliora
United Kingdom
About 1 month using the app
August 30, 2024

Amazing support - Always !!

LEXANBER
United Kingdom
6 months using the app
June 11, 2024

Easy to understand and Customer Service has been extremely helpful!

LifeofaMom
United States
2 months using the app
June 13, 2024

Simple to use. They're improving the features as well. Great customer support.

BioSource Nutra
United States
4 months using the app
September 1, 2024

Had a couple questions when setting up the app. Super fast responses, even on a holiday weekend.

CrownJewel.co
United States
4 days using the app
August 15, 2024

Nice quick response and help. Thank you Donna

Beterkatoen.nl
Netherlands
12 days using the app
August 19, 2024

the customer service, cecilia, made this stressful situation less stressful and was there to answer my many questions. They helped me through the process and provided screenshots to make things easier.

CMOE Skirts
United States
About 1 hour using the app
August 3, 2024

The Parcel Panel Returns & Exchange app has been a game-changer for our Shopify store! The return process is extremely easy and intuitive. It seamlessly integrates with Shopify and simplifies return management significantly. The user interface is clear and user-friendly, making it easy to handle returns efficiently. The support team is responsive and helpful, providing great assistance whenever needed. I highly recommend this app to any Shopify store owner looking to streamline their returns process. It's a must-have tool for improving customer satisfaction and operational efficiency!

Mirelle
Australia
21 minutes using the app
Channelwill replied August 5, 2024

Dear Mirelle Team,

Bringing more value to merchants, streamlining the returns process, improving returns management efficiency, and helping merchants reduce returns costs, we continue to prioritize our customers and improve the product experience!

Best wishes,
Sunny|ParcelPanel Returns PM

July 6, 2024

quick and responsive customer support!

SnugglShark™
United States
2 months using the app