Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.
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Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.
The up makes it easier to manage returns, but I'm still trying to understand it a little more.
Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!
Amazing support - Always !!
Had a couple questions when setting up the app. Super fast responses, even on a holiday weekend.
Nice quick response and help. Thank you Donna
Easy to understand and Customer Service has been extremely helpful!
the customer service, cecilia, made this stressful situation less stressful and was there to answer my many questions. They helped me through the process and provided screenshots to make things easier.
Great app! Jessca was extremely helpful and helped me navigate through the app flawlessly. Thanks!
Simple to use. They're improving the features as well. Great customer support.