Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (533)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use and simple setup, noting its user-friendly interface that streamlines the returns process. The customer support is frequently commended for its responsiveness and helpfulness, with staff members like Donna, Jessica, and Kath receiving specific mentions. The app's robust customization options allow businesses to tailor returns and exchanges to their needs, enhancing operations and customer satisfaction. Additionally, the availability of a free plan makes it an attractive option for small or emerging businesses looking to efficiently manage returns without significant initial investment.
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Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.
The up makes it easier to manage returns, but I'm still trying to understand it a little more.
Amazing support - Always !!
Easy to understand and Customer Service has been extremely helpful!
Simple to use. They're improving the features as well. Great customer support.
Had a couple questions when setting up the app. Super fast responses, even on a holiday weekend.
Nice quick response and help. Thank you Donna
the customer service, cecilia, made this stressful situation less stressful and was there to answer my many questions. They helped me through the process and provided screenshots to make things easier.
The Parcel Panel Returns & Exchange app has been a game-changer for our Shopify store! The return process is extremely easy and intuitive. It seamlessly integrates with Shopify and simplifies return management significantly. The user interface is clear and user-friendly, making it easy to handle returns efficiently. The support team is responsive and helpful, providing great assistance whenever needed. I highly recommend this app to any Shopify store owner looking to streamline their returns process. It's a must-have tool for improving customer satisfaction and operational efficiency!
Dear Mirelle Team,
Bringing more value to merchants, streamlining the returns process, improving returns management efficiency, and helping merchants reduce returns costs, we continue to prioritize our customers and improve the product experience!
Best wishes,
Sunny|ParcelPanel Returns PM
quick and responsive customer support!