Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (612)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return management process, noting its user-friendly interface, customizable templates, and seamless Shopify integration. They value the free plan for new store owners and praise the responsive customer support available even during holidays and outside typical business hours. The app is credited with enhancing customer satisfaction, operational efficiency, and improving brand image.

February 7, 2025

great app, very useful, great customer service, I would recommend this app to anyone interested

Vector Official
Singapore
12 months using the app
January 23, 2025

Excellent service by Donna. Would definitely recommend.

Original Green
United Kingdom
About 1 year using the app
December 15, 2024

amazing app using this from long time

Gennz Clothing
India
4 months using the app
January 20, 2025

Great and fast customer service. Friendly too

FUEGO®
United Kingdom
8 months using the app
January 24, 2025

I love that we can provide ease of convenience to our customers by having the returns and exchanges portal. I appreciate being able to modify the written text boxes and linking to our Returns Policy. I would have liked to see more personalization options with the font selections however, but that is not a deal breaker as a merchant.

Wild Child Collective of Michigan
United States
About 1 hour using the app
November 18, 2024

Great, quick and friendly service. Easy application to use and cannot wait to implement it.

GoldFinch
United States
10 days using the app
December 12, 2024

Good customer service, always available.

Vonthya
Belgium
17 days using the app
February 17, 2025

Great app. Easy to use and they are supper helpful when help is needed. Recommend!

Babaloo
United States
2 days using the app
December 10, 2024

customer support is awesome!

ELEVEN22 SHOES
United States
7 months using the app
November 28, 2024

Great customer service, good overall service and app as well.

Zyxspire
United States
13 days using the app