ParcelWILL Returns & Exchanges

ParcelWILL Returns & Exchanges

Reviews (434)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for streamlining returns, enhancing efficiency, and reducing support inquiries, boosting customer satisfaction. It's praised for its user-friendly interface, seamless Shopify integration, and built-in templates, ideal for new store owners. The app handles international returns with accurate tracking and timely updates. Customer support is frequently commended for being excellent, fast, and professional, resolving issues quickly, even on weekends.

Edited March 26, 2026

Great guide throw by Donna. Unfortunately this APP doesn't coordinate well with Shopify

SHIKKOSA USA
United States
About 1 month using the app
May 21, 2025

Was excited about the app but it has limited features with regards to accepting/rejecting returns of certain items/orders. No option to approve/reject a return based on a tag associated with an order or with a product. We use Shopify to tag orders and products for a variety of reasons. Some of these tags make an order ineligible for return. This app will not accommodate those tags.

BigTopShirtShop.com
United States
About 1 hour using the app
April 3, 2025

Not user friendly

Nurse Couture
United States
5 months using the app
October 16, 2025

g

Firealarms.com
Canada
About 1 year using the app
April 26, 2024

ShadyShack
India
18 minutes using the app