Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    519
  • 3% of ratings are 4 stars
    17
  • 1% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

March 3, 2024

This is actually a presumptive review as I've yet to see the app in action. Thus the reason for the mediocre review. This review is, of course, subject to revision to be determined at a later date.

Eve's Fashion Shop
United States
9 days using the app
January 14, 2024

Great support! One of the best free return and exchange apps. especially for small businesses

W A G G E D .
Australia
1 day using the app
April 26, 2024

ShadyShack
India
3 months using the app
1
1