Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (381)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for simplifying the return and exchange process, which boosts customer satisfaction by offering quick solutions and reducing customer inquiries. It integrates smoothly with Shopify, features a user-friendly interface with customizable options, and provides professional templates for return policies. The app includes a free plan and is supported by a responsive, helpful team available even on weekends and holidays.
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Was excited about the app but it has limited features with regards to accepting/rejecting returns of certain items/orders. No option to approve/reject a return based on a tag associated with an order or with a product. We use Shopify to tag orders and products for a variety of reasons. Some of these tags make an order ineligible for return. This app will not accommodate those tags.
Not user friendly
Great support! One of the best free return and exchange apps. especially for small businesses