Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (613)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    586
  • 3% of ratings are 4 stars
    21
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return management process, noting its user-friendly interface, customizable templates, and seamless Shopify integration. They value the free plan for new store owners and praise the responsive customer support available even during holidays and outside typical business hours. The app is credited with enhancing customer satisfaction, operational efficiency, and improving brand image.

March 20, 2024

I was unable to set this up. I am simply not tech savvy and only received links to instructions pages when I requested set up assistance.

Hannah Rose Vintage Boutique
United States
19 minutes using the app
Channelwill replied January 2, 2025

Dear Hannah Rose Vintage Boutique team,

Here is danny, the product manager of ParcelPanel Returns, your feedback is essential to us and a valuable asset, directly contributing to our ongoing product updates and improvements.

For any urgent issues, please contact me directly at Returns@channelwill.com. I will be checking this inbox, and your concerns will receive higher priority attention and resolution.

Once again, please accept my apologies, and I hope to see you return!

Sincerely,
Danny|ParcelPanel Returns

1
1