Parcel Panel Returns &Exchange , 440 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this tool for streamlining returns and exchanges, offering customizable reasons and various refund options. It's praised for its clean interface, speed, and efficiency. The customer support team is highly commended for their prompt and professional service. Despite requiring some self-configuration, it's seen as a minor issue. The free cost makes it a valuable resource for all merchants, particularly those with new stores.
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Very happy with this app. Works well and the chat support is always quick and they do their best to help.
I just started using the app, so far so good, I think its very easy to use and set up :)
Donna was also really kind and helped me with something promptly - thanks for the support! :)
This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes.
Turns out, not only is this a good app to use but their customer service is great too.
It's just perfect for now! I hope it continues this way. It's fast, efficient, very polite, and free! Don't keep searching; this is the right app :)
I just started using the app but the support is great! I think this app will help me a lot going forward!
Easy set up and very fast response from support/cs chat box. Yes, it may be a bot but it's very accurate in responding to my specific question.
The support is great so far. Don't have any experience with the app yet as I am just starting to use it.
Easy enough to setup without support. Have contacted once around notifications and to remove branding and was dealt with quickly. So far, so good!
Okay, 2 words to describe this app: SIMPLY AMAZING
I took time to work with the app to setup all the point before leaving my review. This app is just wonderfull, and the customers service is fast, so fast. I recommend to every e-commerce store on shopify to use the app to setup their returns. You will love it.
I commend Dee for helping me with returns, from policies, to adding branding to my store. This has been nothing but a wonderful app and customer support from Parcel Panel!