Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (613)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return management process, noting its user-friendly interface, customizable templates, and seamless Shopify integration. They value the free plan for new store owners and praise the responsive customer support available even during holidays and outside typical business hours. The app is credited with enhancing customer satisfaction, operational efficiency, and improving brand image.

October 20, 2024

I just installed it, but the service response is fast, and they solved my problems as expected.

RANVOO
Hong Kong SAR
10 days using the app
August 8, 2024

The up makes it easier to manage returns, but I'm still trying to understand it a little more.

Meliora
United Kingdom
About 1 month using the app
March 19, 2024

Just started with this on two stores. I haven't had a chance to use it yet. Would be nice if there were automations to obtain supplier return approval, automatically process returns and exchanges without human interventions, but this is pretty awesome for a free app and the customer service is fast, accurate and helpful.

Mini Blessing
United States
3 months using the app
April 9, 2024

its very good, the only downside is the domain and the amount of returns per month (which you hace to pay for).

Amone Attire
Sweden
15 days using the app
August 31, 2024

Good customer service.

Just wish they increase the number of allowed returns per month to around 20 to 30 for the free plan.

Nouran Trips
Kuwait
7 minutes using the app
February 23, 2025

so far so good

Torbaye
Canada
March 25, 2024

As of now, All is great and very timely response through chat.

VOGUE IN FASHION
United States
About 2 months using the app
February 22, 2024

Goede klantenservice en je wordt snel geholpen. De app is over het algemeen ook vrij duidelijk en makkelijk te bedienen.

Asher Attire
Netherlands
5 months using the app
November 27, 2023

easy to use

Daboos
India
6 months using the app
September 8, 2023

Abbastanza macchinosa da capire, ci sono tanti fattori di cui tenere conto, e non da comunque un supporto totale alle esigenze riguardanti i resi. Bisogna ad ogni modo procurarsi un corriere ed effettuare la spedizione con loro, non tramite l'app ParcelPanel. Il supporto clienti è però ottimo e sempre disponibile ad ogni ora e per ogni esigenza.

MaMi the label
Italy
4 months using the app