Reviews (480)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of returns and exchanges, highlighting its user-friendly interface, easy setup, and customization options. Features such as offering exchanges and store credit as refund options are particularly praised. The app's performance is fast and the support team is quick and professional. It's recommended for new or small businesses due to its free features and its ability to improve customer service and sales. The app handles returns seamlessly, allowing merchants to focus on other business aspects.

March 19, 2024

Just started with this on two stores. I haven't had a chance to use it yet. Would be nice if there were automations to obtain supplier return approval, automatically process returns and exchanges without human interventions, but this is pretty awesome for a free app and the customer service is fast, accurate and helpful.

Mini Blessing
United States
3 months using the app
April 9, 2024

its very good, the only downside is the domain and the amount of returns per month (which you hace to pay for).

Amone Attire
Sweden
15 days using the app
March 25, 2024

As of now, All is great and very timely response through chat.

VOGUE IN FASHION
United States
About 2 months using the app
February 27, 2024

Just installed the app, so far so good. Just be ready to do most of the configuring yourself. We're going to let it ride with the FREE version a while before upgrading to add automation to the work flows.

Scott Hawaii
United States
About 21 hours using the app
February 22, 2024

Goede klantenservice en je wordt snel geholpen. De app is over het algemeen ook vrij duidelijk en makkelijk te bedienen.

Asher Attire
Netherlands
5 months using the app
January 2, 2024

good

Dream E-Kart
India
3 months using the app
November 27, 2023

easy to use

Daboos
India
6 months using the app
September 8, 2023

Abbastanza macchinosa da capire, ci sono tanti fattori di cui tenere conto, e non da comunque un supporto totale alle esigenze riguardanti i resi. Bisogna ad ogni modo procurarsi un corriere ed effettuare la spedizione con loro, non tramite l'app ParcelPanel. Il supporto clienti è però ottimo e sempre disponibile ad ogni ora e per ogni esigenza.

MaMi the label
Italy
4 months using the app
August 3, 2023

Setting it up was easy. I was able to follow instructions without assistance. So far it seems to meet the needs of my business, but it's still early days.

All Dogs Go To Compton
United States
About 6 hours using the app
November 25, 2023

great app and free to use

OTIS VITO
United States
5 days using the app