Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

August 8, 2024

The up makes it easier to manage returns, but I'm still trying to understand it a little more.

Meliora
United Kingdom
About 1 month using the app
October 20, 2024

I just installed it, but the service response is fast, and they solved my problems as expected.

RANVOO
Hong Kong SAR
10 days using the app
August 31, 2024

Good customer service.

Just wish they increase the number of allowed returns per month to around 20 to 30 for the free plan.

Nouran Trips
Kuwait
7 minutes using the app
March 19, 2024

Just started with this on two stores. I haven't had a chance to use it yet. Would be nice if there were automations to obtain supplier return approval, automatically process returns and exchanges without human interventions, but this is pretty awesome for a free app and the customer service is fast, accurate and helpful.

Mini Blessing
United States
3 months using the app
April 9, 2024

its very good, the only downside is the domain and the amount of returns per month (which you hace to pay for).

Amone Attire
Sweden
15 days using the app
February 27, 2024

Just installed the app, so far so good. Just be ready to do most of the configuring yourself. We're going to let it ride with the FREE version a while before upgrading to add automation to the work flows.

Scott Hawaii
United States
About 21 hours using the app
March 25, 2024

As of now, All is great and very timely response through chat.

VOGUE IN FASHION
United States
About 2 months using the app
February 22, 2024

Goede klantenservice en je wordt snel geholpen. De app is over het algemeen ook vrij duidelijk en makkelijk te bedienen.

Asher Attire
Netherlands
5 months using the app
November 27, 2023

easy to use

Daboos
India
6 months using the app
November 25, 2023

great app and free to use

OTIS VITO
United States
5 days using the app