Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (569)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.
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Great support. Thank you again Donna!
Application gratuite pour démarrer et efficace.
Le support est réactif !
Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!
Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.
This is an awesome app with phenomenal features. It makes the return/refund process much easier. All you have to do is direct customers to a link! Plus, all of the most essential features are available in the free version like: excluded products not available for returns, custom eligible return dates, shipping couriers accepted, discounted shipping rates, customized packing/customs slips, and a plethora of other customizations.
Dear HELLBOUND team,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our Returns App. Your support motivates us to keep improving. Looking forward to serving you again!
Best wishes
Sunny|ParcelPanel Returns Team
Amazing customer service was patient and explained everything
Amazing support - Always !!
Super easy to communicate with!! Took less than 5 minutes to solve my problem :))
Had a couple questions when setting up the app. Super fast responses, even on a holiday weekend.
The up makes it easier to manage returns, but I'm still trying to understand it a little more.