Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

June 11, 2024

Easy to understand and Customer Service has been extremely helpful!

LifeofaMom
United States
2 months using the app
July 18, 2024

The agent is responsive, helpful and kind.

TopFoxx
United States
21 days using the app
June 13, 2024

Simple to use. They're improving the features as well. Great customer support.

BioSource Nutra
United States
4 months using the app
August 12, 2024

the customer support is supper easy and quick! really awesome app to use! thanks for your help, Cecilia:)

LeGleam
China
17 minutes using the app
September 1, 2024

Customer support was really fast and easy. Thank you Donna for the great support.

BRKN
United States
9 minutes using the app
July 6, 2024

quick and responsive customer support!

SnugglShark™
United States
2 months using the app
June 18, 2024

Donna has been really helpful

PicoVision
Greece
5 months using the app
June 22, 2024

EXCELLENT PLATFORM I RECOMMEND

FIRL CO
South Africa
16 days using the app
August 22, 2024

Good customer service. Simple to use

Motool Machining Supply
Canada
9 minutes using the app
March 20, 2024

This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes.

Turns out, not only is this a good app to use but their customer service is great too.

Terrell's Corner
United States
4 months using the app