Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (542)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

August 20, 2024

merci pour cette application magnifique qui facilite le travail de commerçant

B-konnect
France
34 minutes using the app
May 3, 2024

Appena scaricata, il supporto tecnico ottimo! risolto un problema i due minuti! Grande!!

Mudar clothing
Italy
5 months using the app
September 5, 2024

top app!

Uvarya
Sweden
17 minutes using the app
May 12, 2024

I really liked the app, which makes exchanges and returns a lot easier.

Espinela Loja
Brazil
About 1 month using the app
May 4, 2024

Thank you!

Salty Playa
United States
3 months using the app
September 23, 2024

Seamless integration.

Consistency is King
India
10 minutes using the app
August 12, 2024

the customer support is supper easy and quick! really awesome app to use! thanks for your help, Cecilia:)

LeGleam
China
17 minutes using the app
September 10, 2024

Very fast, frriendly and accommodating. A+

ONELIFECLO
Germany
10 minutes using the app
August 22, 2024

Je wordt snel geholpen en ze zijn enorm aardig!

My Store
Netherlands
August 3, 2024

The Parcel Panel Returns & Exchange app has been a game-changer for our Shopify store! The return process is extremely easy and intuitive. It seamlessly integrates with Shopify and simplifies return management significantly. The user interface is clear and user-friendly, making it easy to handle returns efficiently. The support team is responsive and helpful, providing great assistance whenever needed. I highly recommend this app to any Shopify store owner looking to streamline their returns process. It's a must-have tool for improving customer satisfaction and operational efficiency!

Mirelle
Australia
21 minutes using the app
Channelwill replied August 5, 2024

Dear Mirelle Team,

Bringing more value to merchants, streamlining the returns process, improving returns management efficiency, and helping merchants reduce returns costs, we continue to prioritize our customers and improve the product experience!

Best wishes,
Sunny|ParcelPanel Returns PM