Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Shopify. It's praised for enhancing customer service and sales through features like customizable return reasons, exchange options, and store credit. The customer support team is highly commended for their prompt and professional service. Regular updates based on merchant feedback highlight the developers' commitment to improvement. Despite its comprehensive features, the app is free, making it a valuable asset for both new and established stores, especially small businesses.

March 21, 2024

Great app love it

Mijn winkel
Netherlands
March 25, 2024

As of now, All is great and very timely response through chat.

VOGUE IN FASHION
United States
March 6, 2024

I commend Dee for helping me with returns, from policies, to adding branding to my store. This has been nothing but a wonderful app and customer support from Parcel Panel!

NovaNex Gadget
Philippines
26 days using the app
February 16, 2024

very helpful and supportive

Aany's Culture
India
About 1 month using the app
March 10, 2024

Pretty helpful app! plus great and fast support!

ROZEBERY
Canada
19 days using the app
February 1, 2024

Parfait

Milo&Co
France
2 months using the app
April 6, 2024

good so far!

Hello Hallyu Kpop & Drama Shop
United States
March 14, 2024

5 étoiles pour le service client qui est très réactif ! Je n’ai pas encore utilisé l’appli.

Bísó
France
January 25, 2024

We just installed the app so it is too early to write a review but since the customer service gave me prompt responses and setting up was easy, I put 5 stars at this moment.

elims
United States
3 months using the app
March 30, 2024

Fast response and adequate help!

Cybernova
Netherlands