Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (558)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns process, enhancing customer satisfaction and operational efficiency. It is praised for its easy setup, customizable features such as tailored returns, exchanges, and integrated policies. The app's reliable performance and seamless Shopify integration are also noted. Exceptional customer support, with staff members like Donna, Jessca, and Kath, is frequently highlighted for their responsiveness during holidays and off-hours.
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I ask Donna to remove the parcel Panel Branding from my Parcel Panel App and she did it in less than 2 minutes. So good
Very nice app! Very Easy to use.
This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes.
Turns out, not only is this a good app to use but their customer service is great too.
Service au top!!!
Swift response and helpful
Everything has worked great and the support is fast. Glad I fpund this app! :)
I really liked the app, which makes exchanges and returns a lot easier.
they seem okay
Great support, very reactive
Prompt response when contacted. I especially like the free plan as a new store owner!