Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (561)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and easy setup, streamlining the return management process. The customer support is noted for its quick and effective response, particularly through chat. The free version is appreciated for including essential features at no cost, while robust customization options allow for tailored return policies. Merchants report enhanced customer satisfaction and operational efficiency due to the app's seamless integration with Shopify.

December 7, 2023

I'm still working on the implementation of this app but if customer service is any indication it's going to be one of my favorite apps. They're responding immediately, addressing requests in seconds, asking for confirmation that the request was addressed and if anything else is needed! Thanks - You've got a great team over there!

Epic IDs
United States
9 months using the app
September 10, 2024

Very fast, frriendly and accommodating. A+

ONELIFECLO
Germany
10 minutes using the app
January 18, 2024

hey, This app is very cool, simple and straight. I was really looking for thids kind of app since months, and i can't tell this app is really do the job. THANKS SO MUCHHH

Italian Vega®
India
6 months using the app
March 14, 2024

We have only tested this app so not used it live yet but have to say we're really impressed with its functionality and their support is super responsive and helpful.

Belle-Modelle
United Kingdom
5 months using the app
December 22, 2023

UPDATED. It is an excellent app with good features. However, I wasn’t able to redirect to the page URL that was created for my store.

Maryam is great at helping me fix my initial issue. You get a 5-star for helping.

New Luxy
United States
4 months using the app
March 3, 2024

just started using this app but it was very simple to install and customer service made the process very easy

Clyde Lourdez
United States
3 months using the app
March 4, 2024

haven't used the app properly yet but the set up seems very easy and very quick customer service.

Marqi Studio
United Kingdom
6 months using the app
December 2, 2023

So far so good. I just downloaded the app and reached out on the weekend on their chat and was surprised to have been assisted immediately. Great service! I also like that this is a free app and they allow you to remove their branding.

FAR OUT FAB
United States
8 months using the app
Channelwill replied December 3, 2023

Thank you! Our team will continue to improve app performance and release more automation features!

October 24, 2024

its too good

Lazyrebel
India
16 minutes using the app
January 4, 2024

Overall, We highly recommend this app to anyone looking for a reliable and efficient tool to help keep their return process organized. It has been a game-changer!

Trendyville Boutique
United States
5 months using the app