Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

March 14, 2024

We have only tested this app so not used it live yet but have to say we're really impressed with its functionality and their support is super responsive and helpful.

Belle-Modelle
United Kingdom
5 months using the app
December 2, 2023

So far so good. I just downloaded the app and reached out on the weekend on their chat and was surprised to have been assisted immediately. Great service! I also like that this is a free app and they allow you to remove their branding.

FAR OUT FAB
United States
8 months using the app
Channelwill replied December 3, 2023

Thank you! Our team will continue to improve app performance and release more automation features!

October 24, 2024

its too good

Lazyrebel
India
16 minutes using the app
May 12, 2024

I really liked the app, which makes exchanges and returns a lot easier.

Espinela Loja
Brazil
About 1 month using the app
March 3, 2024

just started using this app but it was very simple to install and customer service made the process very easy

Clyde Lourdez
United States
3 months using the app
January 4, 2024

Overall, We highly recommend this app to anyone looking for a reliable and efficient tool to help keep their return process organized. It has been a game-changer!

Trendyville Boutique
United States
5 months using the app
April 26, 2024

Quick help... very simple interface ********** more than 5 stars !!!!

Voltee
France
4 months using the app
June 25, 2024

Swift response and helpful

Saint Loe
Australia
3 months using the app
March 4, 2024

haven't used the app properly yet but the set up seems very easy and very quick customer service.

Marqi Studio
United Kingdom
6 months using the app
April 22, 2024

WOuld love this app to have the ability to charge return fees for ALL exchange reasons, but it only allows you to choose one, which doesn't make sense if you need to charge postage for any exchanges. YOu also can't charge return fees for Refunds as well as Exchanges - only one or the other. The interface is user friendly and aesthetically pleasing and price point is good but without these features, I can't use the app.

Unfurl
Australia
4 months using the app