Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

June 22, 2024

Wonderful easy to use app, saves a lot of time and makes a big difference in professional look and feel.

RegaloShop
Netherlands
15 minutes using the app
December 15, 2023

Well, I have a just started my store but want customers to be happy and installing this app, not used this app but the Parcel panel representatives are very fast to help and cooperative.

kromifab
India
About 2 months using the app
November 24, 2023

Just started, and customer service is great so far! I am excited to see what this app brings.

Modern Manor Co
United States
5 months using the app
May 1, 2024

Good app, Had an question and they helped me in 1 minutes

Loaves
Netherlands
About 2 months using the app
April 12, 2024

Easy enough to setup without support. Have contacted once around notifications and to remove branding and was dealt with quickly. So far, so good!

Sole Mate
United Kingdom
2 days using the app
February 27, 2024

The support is great so far. Don't have any experience with the app yet as I am just starting to use it.

Street Icon
Germany
About 1 month using the app
February 10, 2024

We have installed the app only yesterday and are extremly happy with it so far. We will update this review once we use it more, but to be honest I am 100% we will be very happy. I wanted to point out however that customer service is incredible! We had several questions during setup and were not only helped immediatley, but also the customer service was extremly friendly, very well prepared and went beyond to help us customize the exprience for our customers. highly recommend!

jungla-urbana.ro
Romania
2 days using the app
March 25, 2024

Easy set up and very fast response from support/cs chat box. Yes, it may be a bot but it's very accurate in responding to my specific question.

ChicZonePlus
United States
About 1 month using the app
April 25, 2024

My experience was awesome. Both teh app and their team are brilliant

My Store
India
2 months using the app
January 22, 2024

I cannot believe this app is free! The value is impossible to quantify for a brand new store like mine. Easy to install and set up, and Jessica with customer service could not have been more quick to respond or helpful. Recommend this app x1000!!!

zyndyn
United States
18 days using the app