Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.
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I'm a newbie and just started using this APP. But I think this feature will be of great help to independent website merchants in improving customer service quality and sales. At the same time, I would like to thank customer service Kath, who helped me a lot!
Easy to integrate
So far so good!!!
Jessica was awesome!!! Not only was she very helpful but also very informative and easy to talk with and understanding. Great job Jessica.
I commend Dee for helping me with returns, from policies, to adding branding to my store. This has been nothing but a wonderful app and customer support from Parcel Panel!
We just installed the app so it is too early to write a review but since the customer service gave me prompt responses and setting up was easy, I put 5 stars at this moment.
We have installed the app only yesterday and are extremly happy with it so far. We will update this review once we use it more, but to be honest I am 100% we will be very happy. I wanted to point out however that customer service is incredible! We had several questions during setup and were not only helped immediatley, but also the customer service was extremly friendly, very well prepared and went beyond to help us customize the exprience for our customers. highly recommend!
Great app and super assistance!
Pretty helpful app! plus great and fast support!
Right now it was good to use