Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

September 21, 2024

bon service client rapide

IRA
France
5 minutes using the app
January 1, 2024

⭐️⭐️⭐️⭐️⭐️
Excellent service! Parcel Panel app has made the returns and exchange process a breeze. Their prompt and hassle-free service ensured a smooth experience. From start to finish, everything was handled efficiently and with utmost professionalism. I highly recommend Parcel Panel for their exceptional service and seamless returns and exchange process. Five stars all the way!

Yoga Addicts
Canada
19 days using the app
January 4, 2024

I use this application in several stores, and it is really a very good application. Their customer service is also very good. I thank Donna for helping me.

Venlana
Morocco
27 days using the app
February 20, 2024

I use this application in several stores, and it is really a very good application. Their customer service is also very good. I thank Donna for helping me.

Just Divine Fit
France
7 days using the app
February 17, 2024

APP was very easy to install and configure and seems to work great.

Hippie Hypnotism
United States
3 months using the app
March 16, 2024

It's easy and quick to install and set up.

Sofistikat
United Kingdom
About 1 month using the app
December 14, 2023

Great, simple to setup app, fantastic support, definitely big pleasant surprise.

Foerge
United States
7 months using the app
February 28, 2024

Great customer service, Donna was very nice and fast to espond, she fixed my problems in no time

TuCasaDeluxe
Chile
About 2 months using the app
March 14, 2024

Great customer support and excellent product!

Zeke Stores
United States
2 months using the app
June 25, 2024

Swift response and helpful

Saint Loe
Australia
About 1 hour using the app