Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

February 17, 2024

AMAZING customer service. New to using the app but I am shocked how easy the set up is and how quickly their team gets back to me with any help needed. The interface is really clean and exactly what I've needed for exchange orders.

The Dressing Room
United States
1 day using the app
March 4, 2024

I like the app so far. good job!

Sheryon
Romania
6 months using the app
November 30, 2023

Its really great app, easy to install and use without any issue.

My Store
India
3 months using the app
January 12, 2024

So far so good. Customer support was very helpful and responded quickly.

The Simply Collections
United States
5 months using the app
October 22, 2023

Very good app. With a few improvements, it will be a must-have.

Maltashopper.com
Malta
6 months using the app
September 5, 2024

top app!

Uvarya
Sweden
17 minutes using the app
December 19, 2023

I haven't had a chance to fully test it yet but so far so good, and support have been very responsive.

SatNavWorld
United Kingdom
3 months using the app
December 13, 2023

Fast, efficient, and willing to help. I appreciate the assistance. This was my first contact for support, so I have no complaints thus far. The product is easy to use as well.

Gamer Girl HQ
United States
21 days using the app
February 26, 2024

So far so good. Very responsive support team and quick to resolve any issues. Still yet to test thoroughly with customers.

Flo Active
Australia
8 days using the app
Channelwill replied March 8, 2024

We will continue to improve app performance and enhance automation features!

March 20, 2024

nice helping app for new member

Attireland
India
3 months using the app