Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (562)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and easy setup, streamlining the return management process. The customer support is noted for its quick and effective response, particularly through chat. The free version is appreciated for including essential features at no cost, while robust customization options allow for tailored return policies. Merchants report enhanced customer satisfaction and operational efficiency due to the app's seamless integration with Shopify.
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Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.
Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!
Amazing support - Always !!
This is an awesome app with phenomenal features. It makes the return/refund process much easier. All you have to do is direct customers to a link! Plus, all of the most essential features are available in the free version like: excluded products not available for returns, custom eligible return dates, shipping couriers accepted, discounted shipping rates, customized packing/customs slips, and a plethora of other customizations.
Dear HELLBOUND team,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our Returns App. Your support motivates us to keep improving. Looking forward to serving you again!
Best wishes
Sunny|ParcelPanel Returns Team
Amazing customer service was patient and explained everything
Had a couple questions when setting up the app. Super fast responses, even on a holiday weekend.
Super easy to communicate with!! Took less than 5 minutes to solve my problem :))
Nice quick response and help. Thank you Donna
Great app! Jessca was extremely helpful and helped me navigate through the app flawlessly. Thanks!
the customer service, cecilia, made this stressful situation less stressful and was there to answer my many questions. They helped me through the process and provided screenshots to make things easier.