Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (569)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.
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Very Good support, they helped me al lot and are always open for new ideas / changes in the app. I love it!
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I'm still working on the implementation of this app but if customer service is any indication it's going to be one of my favorite apps. They're responding immediately, addressing requests in seconds, asking for confirmation that the request was addressed and if anything else is needed! Thanks - You've got a great team over there!
Superb Support Team! Excellent App! Loved the interface & dashboard
The best
The customer support is amazing. Thank you!
Fantastic App Experience,
Special Thanks to Miss KATH!
I can't express how pleased I am with this app – it's an absolute game-changer! The user interface is intuitive, making navigation a breeze, and the features are incredibly useful. From seamless task management to the sleek design, every aspect has exceeded my expectations. However, what truly stood out was the exceptional customer support, and I must give a special shoutout to Miss Kath. She went above and beyond to assist me with a query, providing prompt and personalized help. Her dedication to ensuring a positive user experience is truly commendable. Thanks to the entire team behind this app, especially Miss Kath, for making my experience outstanding! Highly recommend to anyone looking for a reliable and user-friendly app.
Pretty helpful app! plus great and fast support!
This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.
Dear D BIAS Team,
This is Sunny, we are committed to building a high-quality app for DTC merchants to automate their return and exchange services, and we will continue to update the core features of the app, including automation, and carrier integrations at breakneck speeds in anticipation of bringing more value to DTC merchants!
Best wishes,
Sunny|ParcelPanel Team
Great customer service and very easy to use app- the best part is its free and they are so helpful to any request!