Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

August 25, 2023

Very Good support, they helped me al lot and are always open for new ideas / changes in the app. I love it!

Open Mind & Spiritual
Germany
10 months using the app
April 9, 2024

top

UDOG
Italy
About 2 months using the app
December 7, 2023

I'm still working on the implementation of this app but if customer service is any indication it's going to be one of my favorite apps. They're responding immediately, addressing requests in seconds, asking for confirmation that the request was addressed and if anything else is needed! Thanks - You've got a great team over there!

Epic IDs
United States
9 months using the app
January 20, 2024

Superb Support Team! Excellent App! Loved the interface & dashboard

Sanctioned By You
India
8 months using the app
March 1, 2024

The best

DecorCraft Alternatives
United States
5 months using the app
November 22, 2023

The customer support is amazing. Thank you!

FusionFit
United Kingdom
9 months using the app
December 29, 2023

Fantastic App Experience,
Special Thanks to Miss KATH!

I can't express how pleased I am with this app – it's an absolute game-changer! The user interface is intuitive, making navigation a breeze, and the features are incredibly useful. From seamless task management to the sleek design, every aspect has exceeded my expectations. However, what truly stood out was the exceptional customer support, and I must give a special shoutout to Miss Kath. She went above and beyond to assist me with a query, providing prompt and personalized help. Her dedication to ensuring a positive user experience is truly commendable. Thanks to the entire team behind this app, especially Miss Kath, for making my experience outstanding! Highly recommend to anyone looking for a reliable and user-friendly app.

MumBuds
Nepal
9 months using the app
March 10, 2024

Pretty helpful app! plus great and fast support!

ROZEBERY
Canada
4 months using the app
November 2, 2023

This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.

D BIAS
India
9 months using the app
Channelwill replied November 6, 2023

Dear D BIAS Team,

This is Sunny, we are committed to building a high-quality app for DTC merchants to automate their return and exchange services, and we will continue to update the core features of the app, including automation, and carrier integrations at breakneck speeds in anticipation of bringing more value to DTC merchants!

Best wishes,
Sunny|ParcelPanel Team

August 23, 2023

Great customer service and very easy to use app- the best part is its free and they are so helpful to any request!

This & That Boutique
United States
9 months using the app