Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (569)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.
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This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.
Dear D BIAS Team,
This is Sunny, we are committed to building a high-quality app for DTC merchants to automate their return and exchange services, and we will continue to update the core features of the app, including automation, and carrier integrations at breakneck speeds in anticipation of bringing more value to DTC merchants!
Best wishes,
Sunny|ParcelPanel Team
Great customer service and very easy to use app- the best part is its free and they are so helpful to any request!
Great experience!
Jessica was awesome!!! Not only was she very helpful but also very informative and easy to talk with and understanding. Great job Jessica.
Great, impressive app
Great app and easy to use.
Great
So far so good. I just downloaded the app and reached out on the weekend on their chat and was surprised to have been assisted immediately. Great service! I also like that this is a free app and they allow you to remove their branding.
Thank you! Our team will continue to improve app performance and release more automation features!
Quick and easy set up. Thank you.
Great customer service. Kath was awesome in assisting with onboarding.