Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (542)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

February 27, 2024

Just installed the app, so far so good. Just be ready to do most of the configuring yourself. We're going to let it ride with the FREE version a while before upgrading to add automation to the work flows.

Scott Hawaii
United States
About 21 hours using the app
November 25, 2023

great app and free to use

OTIS VITO
United States
5 days using the app
August 3, 2023

Setting it up was easy. I was able to follow instructions without assistance. So far it seems to meet the needs of my business, but it's still early days.

All Dogs Go To Compton
United States
About 6 hours using the app
September 16, 2023

Love it so far! Going to use my first exchange option on this. Lets see how good it is.

Pretty In Nude
United States
31 minutes using the app
July 3, 2024

YOPHIY CURVES
France
17 minutes using the app
September 22, 2023

BENDOS
Germany
3 months using the app
February 28, 2024

Khan Mall
United States
42 minutes using the app