Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Built for Shopify

Reviews (480)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    459
  • 3% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of returns and exchanges, highlighting its user-friendly interface, easy setup, and customization options. Features such as offering exchanges and store credit as refund options are particularly praised. The app's performance is fast and the support team is quick and professional. It's recommended for new or small businesses due to its free features and its ability to improve customer service and sales. The app handles returns seamlessly, allowing merchants to focus on other business aspects.

April 9, 2024

its very good, the only downside is the domain and the amount of returns per month (which you hace to pay for).

Amone Attire
Sweden
15 days using the app
March 6, 2024

I commend Dee for helping me with returns, from policies, to adding branding to my store. This has been nothing but a wonderful app and customer support from Parcel Panel!

NovaNex Gadget
Philippines
26 days using the app
February 27, 2024

The support is great so far. Don't have any experience with the app yet as I am just starting to use it.

Street Icon
Germany
About 1 month using the app
March 12, 2024

Right now it was good to use

LifeKrafts
India
2 months using the app
January 29, 2024

I have only just installed this app and so far it is exactly what I wanted and needed for the store. The setup process is very easy and everything can be customized as you want!

Excellent service. From start to finish, everything was handled efficiently and quickly

I would definitely recommend this app!

Elle and Elka
Australia
3 months using the app
June 21, 2024

Super fast and helpful chat support.

Regent Row
United States
5 days using the app
March 14, 2024

We have only tested this app so not used it live yet but have to say we're really impressed with its functionality and their support is super responsive and helpful.

Belle-Modelle
United Kingdom
2 days using the app
March 15, 2024

I am new to the APP and from what I have seen in my onboarding it is really easy to work with. Going forward I hope to have satisfied customers by providing the information at their fingertips.

DelightfulNuggets LLC
United States
About 22 hours using the app
March 28, 2024

Great customer service. Thank you Jessca!

By Allure
Netherlands
About 2 months using the app
April 12, 2024

Great app and super assistance!

Tata Italia
Italy
6 months using the app
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