Reviews (480)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of returns and exchanges, highlighting its user-friendly interface, easy setup, and customization options. Features such as offering exchanges and store credit as refund options are particularly praised. The app's performance is fast and the support team is quick and professional. It's recommended for new or small businesses due to its free features and its ability to improve customer service and sales. The app handles returns seamlessly, allowing merchants to focus on other business aspects.

April 12, 2024

Great app and super assistance!

Tata Italia
Italy
6 months using the app
March 16, 2024

It's easy and quick to install and set up.

Sofistikat
United Kingdom
About 1 month using the app
February 5, 2024

I just started using the app but the support is great! I think this app will help me a lot going forward!

KawaiiKanjiCo
Japan
3 months using the app
May 4, 2024

Thank you!

Salty Playa
United States
3 months using the app
February 19, 2024

Good and super quick help to have the branding removed.
Thank you guys.

Chique Design
Netherlands
3 months using the app
April 11, 2024

Just what I was looking for! Very simple and easy to sue and price is affordable. I tried two other apps and price was expensive and they did not have a lot of features as this app. Thanks!

Nubiancreationsco
United States
35 minutes using the app
February 28, 2024

Great customer service, Donna was very nice and fast to espond, she fixed my problems in no time

TuCasaDeluxe
Chile
About 2 months using the app
March 20, 2024

nice helping app for new member

Attireland
India
3 months using the app
February 10, 2024

We have installed the app only yesterday and are extremly happy with it so far. We will update this review once we use it more, but to be honest I am 100% we will be very happy. I wanted to point out however that customer service is incredible! We had several questions during setup and were not only helped immediatley, but also the customer service was extremly friendly, very well prepared and went beyond to help us customize the exprience for our customers. highly recommend!

jungla-urbana.ro
Romania
2 days using the app
March 27, 2024

This app has everything you need to create your returns and exchange portal. Very easy to use and implement. Support is just as good if not greater! Thank you to Donna and Kath. Very helpful, kind and patient. 100% recommend!

Pet Shack
United Kingdom
About 4 hours using the app