Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (562)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and easy setup, streamlining the return management process. The customer support is noted for its quick and effective response, particularly through chat. The free version is appreciated for including essential features at no cost, while robust customization options allow for tailored return policies. Merchants report enhanced customer satisfaction and operational efficiency due to the app's seamless integration with Shopify.

October 17, 2024

they seem okay

TrendLifted
United States
7 minutes using the app
October 7, 2024

Great support, very reactive

Little You
France
24 minutes using the app
May 18, 2024

I ask Donna to remove the parcel Panel Branding from my Parcel Panel App and she did it in less than 2 minutes. So good

happybuyday
France
29 days using the app
May 23, 2024

Very nice app! Very Easy to use.

MIMINKO USA
United States
5 months using the app
June 25, 2024

Swift response and helpful

Saint Loe
Australia
3 months using the app
January 29, 2024

I have only just installed this app and so far it is exactly what I wanted and needed for the store. The setup process is very easy and everything can be customized as you want!

Excellent service. From start to finish, everything was handled efficiently and quickly

I would definitely recommend this app!

Elle and Elka
Australia
3 months using the app
June 29, 2024

Everything has worked great and the support is fast. Glad I fpund this app! :)

Koiratarvike Haukkula
Finland
19 minutes using the app
Edited May 15, 2024

Okay, 2 words to describe this app: SIMPLY AMAZING

I took time to work with the app to setup all the point before leaving my review. This app is just wonderfull, and the customers service is fast, so fast. I recommend to every e-commerce store on shopify to use the app to setup their returns. You will love it.

A special thanks to Donna for her quick help every time I have a question.

PERFEX Industries
Canada
4 months using the app
March 15, 2024

I am new to the APP and from what I have seen in my onboarding it is really easy to work with. Going forward I hope to have satisfied customers by providing the information at their fingertips.

DelightfulNuggets LLC
United States
5 months using the app
November 21, 2023

Jessca was extremely helpful! I am still setting up my store and haven't had a chance to test the app with my customers but will come back to edit if I ever need to. (Hoping I don't) Customer service is great and always there to help you with any questions or issues. I recommend them!

HE REIGNS OFFICIAL
United States
5 months using the app