Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

December 29, 2023

Fantastic App Experience,
Special Thanks to Miss KATH!

I can't express how pleased I am with this app – it's an absolute game-changer! The user interface is intuitive, making navigation a breeze, and the features are incredibly useful. From seamless task management to the sleek design, every aspect has exceeded my expectations. However, what truly stood out was the exceptional customer support, and I must give a special shoutout to Miss Kath. She went above and beyond to assist me with a query, providing prompt and personalized help. Her dedication to ensuring a positive user experience is truly commendable. Thanks to the entire team behind this app, especially Miss Kath, for making my experience outstanding! Highly recommend to anyone looking for a reliable and user-friendly app.

MumBuds
Nepal
9 months using the app
February 6, 2024

I just started using the app, so far so good, I think its very easy to use and set up :)
Donna was also really kind and helped me with something promptly - thanks for the support! :)

Midmood
Austria
5 months using the app
March 15, 2024

I am new to the APP and from what I have seen in my onboarding it is really easy to work with. Going forward I hope to have satisfied customers by providing the information at their fingertips.

DelightfulNuggets LLC
United States
5 months using the app
December 7, 2023

I'm still working on the implementation of this app but if customer service is any indication it's going to be one of my favorite apps. They're responding immediately, addressing requests in seconds, asking for confirmation that the request was addressed and if anything else is needed! Thanks - You've got a great team over there!

Epic IDs
United States
9 months using the app
June 21, 2024

Super fast and helpful chat support.

Regent Row
United States
5 days using the app
January 18, 2024

hey, This app is very cool, simple and straight. I was really looking for thids kind of app since months, and i can't tell this app is really do the job. THANKS SO MUCHHH

Italian Vega®
India
6 months using the app
May 18, 2024

I ask Donna to remove the parcel Panel Branding from my Parcel Panel App and she did it in less than 2 minutes. So good

happybuyday
France
29 days using the app
December 22, 2023

UPDATED. It is an excellent app with good features. However, I wasn’t able to redirect to the page URL that was created for my store.

Maryam is great at helping me fix my initial issue. You get a 5-star for helping.

New Luxy
United States
4 months using the app
September 10, 2024

Very fast, frriendly and accommodating. A+

ONELIFECLO
Germany
10 minutes using the app
March 14, 2024

We have only tested this app so not used it live yet but have to say we're really impressed with its functionality and their support is super responsive and helpful.

Belle-Modelle
United Kingdom
5 months using the app