Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and easy setup, streamlining the return management process. The customer support is noted for its quick and effective response, particularly through chat. The free version is appreciated for including essential features at no cost, while robust customization options allow for tailored return policies. Merchants report enhanced customer satisfaction and operational efficiency due to the app's seamless integration with Shopify.

December 15, 2023

Well, I have a just started my store but want customers to be happy and installing this app, not used this app but the Parcel panel representatives are very fast to help and cooperative.

kromifab
India
About 2 months using the app
November 24, 2023

Just started, and customer service is great so far! I am excited to see what this app brings.

Modern Manor Co
United States
5 months using the app
June 8, 2024

Actually haven't had a chance to interact with the app yet but so far the customer service as I am installing it has been great!

My Store
United States
27 minutes using the app
March 25, 2024

Easy set up and very fast response from support/cs chat box. Yes, it may be a bot but it's very accurate in responding to my specific question.

ChicZonePlus
United States
About 1 month using the app
February 27, 2024

The support is great so far. Don't have any experience with the app yet as I am just starting to use it.

Street Icon
Germany
About 1 month using the app
February 10, 2024

We have installed the app only yesterday and are extremly happy with it so far. We will update this review once we use it more, but to be honest I am 100% we will be very happy. I wanted to point out however that customer service is incredible! We had several questions during setup and were not only helped immediatley, but also the customer service was extremly friendly, very well prepared and went beyond to help us customize the exprience for our customers. highly recommend!

jungla-urbana.ro
Romania
2 days using the app
January 22, 2024

I cannot believe this app is free! The value is impossible to quantify for a brand new store like mine. Easy to install and set up, and Jessica with customer service could not have been more quick to respond or helpful. Recommend this app x1000!!!

zyndyn
United States
18 days using the app
Edited May 11, 2024

Shop just went live. Support to get app configured has been excellent.

Musician's POWERgrip
United States
About 2 months using the app
July 22, 2024

Great customer service!!!

TOP WEAR US
United States
12 minutes using the app
January 1, 2024

⭐️⭐️⭐️⭐️⭐️
Excellent service! Parcel Panel app has made the returns and exchange process a breeze. Their prompt and hassle-free service ensured a smooth experience. From start to finish, everything was handled efficiently and with utmost professionalism. I highly recommend Parcel Panel for their exceptional service and seamless returns and exchange process. Five stars all the way!

Yoga Addicts
Canada
19 days using the app