Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

April 12, 2024

Easy enough to setup without support. Have contacted once around notifications and to remove branding and was dealt with quickly. So far, so good!

Sole Mate
United Kingdom
2 days using the app
February 27, 2024

The support is great so far. Don't have any experience with the app yet as I am just starting to use it.

Street Icon
Germany
About 1 month using the app
February 10, 2024

We have installed the app only yesterday and are extremly happy with it so far. We will update this review once we use it more, but to be honest I am 100% we will be very happy. I wanted to point out however that customer service is incredible! We had several questions during setup and were not only helped immediatley, but also the customer service was extremly friendly, very well prepared and went beyond to help us customize the exprience for our customers. highly recommend!

jungla-urbana.ro
Romania
2 days using the app
May 1, 2024

Good app, Had an question and they helped me in 1 minutes

Loaves
Netherlands
About 2 months using the app
March 25, 2024

Easy set up and very fast response from support/cs chat box. Yes, it may be a bot but it's very accurate in responding to my specific question.

ChicZonePlus
United States
About 1 month using the app
January 22, 2024

I cannot believe this app is free! The value is impossible to quantify for a brand new store like mine. Easy to install and set up, and Jessica with customer service could not have been more quick to respond or helpful. Recommend this app x1000!!!

zyndyn
United States
18 days using the app
January 1, 2024

⭐️⭐️⭐️⭐️⭐️
Excellent service! Parcel Panel app has made the returns and exchange process a breeze. Their prompt and hassle-free service ensured a smooth experience. From start to finish, everything was handled efficiently and with utmost professionalism. I highly recommend Parcel Panel for their exceptional service and seamless returns and exchange process. Five stars all the way!

Yoga Addicts
Canada
19 days using the app
December 14, 2023

Great, simple to setup app, fantastic support, definitely big pleasant surprise.

Foerge
United States
7 months using the app
April 25, 2024

My experience was awesome. Both teh app and their team are brilliant

My Store
India
2 months using the app
January 4, 2024

I use this application in several stores, and it is really a very good application. Their customer service is also very good. I thank Donna for helping me.

Venlana
Morocco
27 days using the app