Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

August 18, 2024

Quick response and action.

Lace & Thornz
United States
About 1 month using the app
June 10, 2024

Always Support, Good and fast Service

Productplace
India
22 days using the app
August 18, 2024

Everything is great

Marco Enzolani
Canada
4 days using the app
August 12, 2024

the customer support is supper easy and quick! really awesome app to use! thanks for your help, Cecilia:)

LeGleam
China
17 minutes using the app
April 30, 2024

Very happy with this app. Works well and the chat support is always quick and they do their best to help.

Lucia the Label
Australia
3 months using the app
June 21, 2024

Super fast and helpful chat support.

Regent Row
United States
5 days using the app
May 18, 2024

I ask Donna to remove the parcel Panel Branding from my Parcel Panel App and she did it in less than 2 minutes. So good

happybuyday
France
29 days using the app
September 1, 2024

Customer support was really fast and easy. Thank you Donna for the great support.

BRKN
United States
9 minutes using the app
September 21, 2024

Very quick respond!

GISYM
Sweden
About 14 hours using the app
May 12, 2024

I really liked the app, which makes exchanges and returns a lot easier.

Espinela Loja
Brazil
About 1 month using the app