Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (622)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return and refund process, noting its user-friendly interface and seamless Shopify integration. Features like customizable return policies, excluded products, and discounted shipping rates enhance the returns management experience. The app also offers a portal for easy returns and exchanges, boosting customer satisfaction. Merchants praise its quick setup and responsive customer support, available even on holidays and weekends.

March 18, 2025

Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.

Arabella's Couture
United Kingdom
5 months using the app
March 13, 2025

New to this app and Donna was very helpful and answered all of my questions. So far I am loving this app!

Free Motus
United States
Over 1 year using the app
February 7, 2025

great app, very useful, great customer service, I would recommend this app to anyone interested

Vector Official
Singapore
12 months using the app
January 23, 2025

Excellent service by Donna. Would definitely recommend.

Original Green
United Kingdom
12 months using the app
January 20, 2025

Great and fast customer service. Friendly too

FUEGO®
United Kingdom
8 months using the app
March 4, 2025

Zessa was great and very helpful.

Keeo Hair
United Kingdom
About 1 year using the app
December 15, 2024

amazing app using this from long time

Gennz Clothing
India
3 months using the app
January 24, 2025

I love that we can provide ease of convenience to our customers by having the returns and exchanges portal. I appreciate being able to modify the written text boxes and linking to our Returns Policy. I would have liked to see more personalization options with the font selections however, but that is not a deal breaker as a merchant.

Wild Child Collective of Michigan
United States
About 1 hour using the app
February 17, 2025

Great app. Easy to use and they are supper helpful when help is needed. Recommend!

Babaloo
United States
2 days using the app
February 14, 2025

Features wise and support wise, the app is good so far.

House Of Aaradhi
India
3 days using the app