Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.9 (496)
Developer
Channelwill

Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.

ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.

ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. more
  • Self-service returns page and email notifications to drive customer loyalty
  • Customized refunds (store credit, gift cards) and exchanges with happy returns
  • Auto-approve and tracking with one click to save time on returns management
  • Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, USPS, DPD, Evri
  • Auto-sync loop returns status to Shopify & Auto-tracking return shipment status
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Return options

Automated refunds, Discount code, Exchanges, Gift cards, Gift returns, In-store returns, Manual refunds, QR codes, Replacements, Store credit

Return management

Analytics, Automated approvals, Custom branding, Custom policies, Customer blocklists, Email notifications, Multi-language, Non-returnable items, Refund management, Return portal, Return reasons, Return tracking, Return windows, Shipping labels, Stock updates

Launched

June 30, 2023

Languages

English

Works with

Shippo, Sendcloud, DHL, ShipStation, USPS, Canada Post

Pricing

Free

Free to install

6 returns per month

  • Unlimited carrier connection
  • Branded & embedded return page
  • Return labels
  • Eligibility rules
  • Return reason and analytics
  • Email notifications

Essential

$20 / month

or $192/year and save 20%

60 returns per month, $0.45 per extra return

  • All Free features
  • Flexible return solutions
  • QR returns
  • Multi-language
  • Variant exchange
  • Return fee & Label fee
  • Unlimited carrier connection

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (496)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and responsive customer support, which efficiently resolves issues. It offers robust customization options, enhancing return processes and positively impacting business operations. The free version is especially beneficial for new or small store owners, and the app's professional appearance boosts customer trust and satisfaction. Despite some regional limitations, its global utility and continuous updates based on merchant feedback are highly valued.

April 30, 2024

Very happy with this app. Works well and the chat support is always quick and they do their best to help.

Lucia the Label
Australia
3 months using the app
June 13, 2024

Simple to use. They're improving the features as well. Great customer support.

BioSource Nutra
United States
4 months using the app
May 18, 2024

I ask Donna to remove the parcel Panel Branding from my Parcel Panel App and she did it in less than 2 minutes. So good

happybuyday
France
29 days using the app

Support

Channelwill can answer any questions you have about Parcel Panel Returns &Exchange.

Developer

Channelwill

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

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