Parcel Panel Returns &Exchange
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.9 (455)
- Developer
- Channelwill
Featured images gallery
Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.
ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.
- Create a branded experience by return portal/return center, email notifications.
- Customized refunds (store credit, gift cards) and exchanges with happy returns.
- Prevent fraud by smart eligibility rules like return window, and return reasons.
- Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns.
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Launched
June 30, 2023
Languages
English
Categories
Works with
Shippo, Sendcloud, DHL, FedEx, ShipStation, USPSPricing
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
7-day free trial
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficient management of returns and exchanges, highlighting its user-friendly interface, easy setup, and customization options. Features such as offering exchanges and store credit as refund options are particularly praised. The app's performance is fast and the support team is quick and professional. It's recommended for new or small businesses due to its free features and its ability to improve customer service and sales. The app handles returns seamlessly, allowing merchants to focus on other business aspects.
Very happy with this app. Works well and the chat support is always quick and they do their best to help.
WOuld love this app to have the ability to charge return fees for ALL exchange reasons, but it only allows you to choose one, which doesn't make sense if you need to charge postage for any exchanges. YOu also can't charge return fees for Refunds as well as Exchanges - only one or the other. The interface is user friendly and aesthetically pleasing and price point is good but without these features, I can't use the app.
This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes.
Turns out, not only is this a good app to use but their customer service is great too.
Support
Channelwill can answer any questions you have about Parcel Panel Returns &Exchange.
Developer
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
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