Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.9 (621)
- Developer
- Channelwill
Featured images gallery
Make returns and exchanges hassle-free to reduce costs, retain revenue, and drive customer loyalty.
ParcelPanel Return by Channelwill simplify the returns process to turn returns into exchanges upsell and store credits. The value and benefits can include measurable returns cost savings, improved returns and exchanges management efficiency, actionable returns insights, and drive customer loyalty. Returns and exchanges changemaker!
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Auto-sync loop returns status to Shopify & Auto-tracking return shipment status
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
- Checkout
- Customer accounts
- DHL
- FedEx
- UPS
- Canada Post
- Hermes UK
- USPS Printless Returns
Categories
Return options
Labels and packaging
Managing shipments
Pricing
Free
Free
- Manage returns in one place
- Branded return page
- Return label
- Multi-language
- Eligibility rules
- Email notifications
Essential
$20 / month
or $192/year and save 20%
60 returns per month, $0.45 per extra return
- All Free features
- Refund solutions
- Exchanges
- Restocking fee
- Better rate labels
- Embedded return page
- Returns widget
- Customize page domain
7-day free trial
Professional
$59 / month
or $552/year and save 22%
120 returns per month, $0.45 per extra return
- All Essential features
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track returns
- Returns advanced analytics
- Onboarding support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (621)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the return and refund process, noting its user-friendly interface and seamless Shopify integration. Features like customizable return policies, excluded products, and discounted shipping rates enhance the returns management experience. The app also offers a portal for easy returns and exchanges, boosting customer satisfaction. Merchants praise its quick setup and responsive customer support, available even on holidays and weekends.
Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.
great app, very useful, great customer service, I would recommend this app to anyone interested
New to this app and Donna was very helpful and answered all of my questions. So far I am loving this app!
Support
App support provided by Channelwill.
Resources
Developer
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Launched
June 30, 2023
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