Parcel Panel Returns &Exchange

Name: Parcel Panel Returns &Exchange
Brand: Channelwill
Rating: 4.9 (603 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (603)
Developer: Channelwill

Make returns and exchanges hassle-free to reduce costs, retain revenue, and drive customer loyalty.

ParcelPanel by Channelwill simplify the returns process to turn returns into exchanges upsell and store credits. The value and benefits can include measurable returns cost savings, improved returns and exchanges management efficiency, actionable returns insights, and drive customer loyalty. Returns and exchanges changemaker!

Exchanges for different items and flexible refunds (store credit, gift card)
Self-service returns portal and email notifications to drive customer loyalty
Unlimited carrier integrations for better return label rates and free pickup
Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
Auto-sync loop returns status to Shopify & Auto-tracking return shipment status

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English

Works with

Checkout
Customer accounts
DHL
FedEx
UPS
Canada Post
Hermes UK
USPS Printless Returns

Pricing

Free

Manage returns in one place
Branded return page
Return label
Multi-language
Eligibility rules
Email notifications

Essential

$20 / month

or $192/year and save 20%

60 returns per month, $0.45 per extra return

All Free features
Refund solutions
Exchanges
Restocking fee
Better rate labels
Embedded return page
Returns widget
Customize page domain

7-day free trial

Professional

$59 / month

or $552/year and save 22%

120 returns per month, $0.45 per extra return

All Essential features
Unlimited carrier connection
Free pickup
Workflows
Auto-track returns
Returns advanced analytics
Onboarding support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (603)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
577
3% of ratings are 4 stars
20
0% of ratings are 3 stars
3
0% of ratings are 2 stars
2
0% of ratings are 1 stars
1

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for simplifying the return management process with its seamless Shopify integration and user-friendly interface. It offers a free plan with features like excluded products and discounted shipping rates, and allows customization to align with store policies. The support team is highlighted for being responsive and available, even on holidays and weekends, enhancing both operational efficiency and customer service.