Parcel Panel Returns& Exchange
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Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStationMake returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.
Simplify returns to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service returns center and email notifications with real-time status updates, necessary shipping instructions, and return labels. Centralize returns & exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Transform returns with the best alternative to AfterShip Returns, Return Prime, Returnly & ReturnGo!
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Streamline returns and exchanges with return portal \return page & return prime.
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Flexible product exchanges, happy returns management, and email notifications.
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Prevent fraud by setting eligibility rules and return reasons & returnly.
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Integration with Sendcloud, Shippo, DHL auto-generation of order returns labels.
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Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
118 reviews
I'm a newbie and just started using this APP. But I think this feature will be of great help to independent website merchants in improving customer service quality and sales. At the same time, I would like to thank customer service Kath, who helped me a lot!
This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.
Dear D BIAS Team,
This is Sunny, we are committed to building a high-quality app for DTC merchants to automate their return and exchange services, and we will continue to update the core features of the app, including automation, and carrier integrations at breakneck speeds in anticipation of bringing more value to DTC merchants!
Best wishes,
Sunny|ParcelPanel Team
If I could give 100 Stars for this App, I would.
We can't fault the amazing and we mean AMAZING customer service and support. Developers who truly listen to the needs of their customers with updates flowing through within days or actively working on them.
We turned to this App because other "return" apps just didn't meet our needs for us to be able to provide a seamless customer experience, but Parcel Panel Returns & Exchanges has filled the gap in the market. Thank You!!
Dear Get Flocked Team,
This is Sunny, Thanks to your feedback on your needs, we have established communication to drive improved product performance, and our team will continue to keep updating at breakneck speed to meet the diverse and core needs of merchants!
Best wishes,
Sunny|ParcelPanel Team
Jessca was extremely helpful! I am still setting up my store and haven't had a chance to test the app with my customers but will come back to edit if I ever need to. (Hoping I don't) Customer service is great and always there to help you with any questions or issues. I recommend them!
Very early days - however no complaints. Team have been super helpful with set up and any questions. Also able to blend the app seamlessly into our website, looks wise.
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStationBuilt by Channelwill
About Channelwill
5.0 average rating
5 years building apps for the Shopify App Store
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Support
Send a messagereturns@channelwill.com
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