Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Built for Shopify
Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.9 (495)
Developer
Channelwill

Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.

ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.

ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. more
  • Self-service returns page and email notifications to drive customer loyalty
  • Customized refunds (store credit, gift cards) and exchanges with happy returns
  • Auto-approve and tracking with one click to save time on returns management
  • Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, USPS, DPD, Evri
  • Auto-sync loop returns status to Shopify & Auto-tracking return shipment status
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Launched

June 30, 2023

Languages

English

Works with

Shippo, Sendcloud, DHL, ShipStation, USPS, Canada Post

Pricing

Free

Free to install

6 returns per month

  • Unlimited carrier connection
  • Branded & embedded return page
  • Return labels
  • Eligibility rules
  • Return reason and analytics
  • Email notifications

Essential

$20 / month

or $192/year and save 20%

60 returns per month, $0.45 per extra return

  • All Free features
  • Flexible return solutions
  • QR returns
  • Custom domain
  • Multi-language
  • Variant exchange
  • Return rewards
  • Return fee & Label fee

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (495)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient management of returns and exchanges, highlighting its user-friendly interface, easy setup, and customization options. Features such as offering exchanges and store credit as refund options are particularly praised. The app's performance is fast and the support team is quick and professional. It's recommended for new or small businesses due to its free features and its ability to improve customer service and sales. The app handles returns seamlessly, allowing merchants to focus on other business aspects.

June 13, 2024

Simple to use. They're improving the features as well. Great customer support.

BioSource Nutra
United States
4 months using the app
July 18, 2024

The agent is responsive, helpful and kind.

TopFoxx
United States
21 days using the app
June 2, 2024

Excellent support

Gold & Silver
France
About 1 month using the app

Support

Channelwill can answer any questions you have about Parcel Panel Returns &Exchange.

Developer

Channelwill

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

More apps like this

4.7 out of 5 stars 2345 total reviews Free plan available
Retain traffic & revenue with exchanges and store credits
5.0 out of 5 stars 31 total reviews Free plan available
Manage Return Shipping Labels and Refunds with Return Portal
5.0 out of 5 stars 660 total reviews Free plan available
Convert your returns into revenue with Return Prime

Want to add an app?

Try Shopify free for 3 days