Parcel Panel Returns &Exchange
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free to install. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.9 (561)
- Developer
- Channelwill
Featured images gallery
Make returns and exchanges hassle-free to reduce costs, retain revenue, and drive customer loyalty.
ParcelPanel by Channelwill simplify the returns process to turn returns into exchanges and store credits. The value and benefits can include measurable returns cost savings, improved returns and exchanges management efficiency, actionable returns insights, and drive customer loyalty. Returns and exchanges changemaker!
- Self-service returns portal and email notifications to drive customer loyalty
- Customized refunds (store credit, gift card) and exchanges upsell
- Unlimited carrier integrations for best return label rates
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Auto-sync loop returns status to Shopify & Auto-tracking return shipment status
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
Checkout, DHL, FedEx, UPS, Canada Post, Hermes UK, USPS Printless ReturnsCategories
All features
Labels and packaging
- Label creation
- Packing slips
- Return labels
- Delivery dates
- Multi-language
- Shipping rates
Managing shipments
- Order sync
- Real-time tracking
- Email notifications
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount code
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Labels and packaging
Managing shipments
Return options
Return management
Pricing
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded return page
- Return label
- Multi-language
- Eligibility rules
- Email notifications
Essential
$20 / month
or $192/year and save 20%
60 returns per month, $0.45 per extra return
- All Free features
- Refund solutions
- Exchanges
- Label fee, rewards
- Packing slip
- Embedded return page
- Returns widget
- Customize page domain
7-day free trial
Professional
$59 / month
or $552/year and save 22%
120 returns per month, $0.45 per extra return
- All Essential features
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track returns
- Returns advanced analytics
- Onboarding support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (561)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its user-friendly interface and easy setup, streamlining the return management process. The customer support is noted for its quick and effective response, particularly through chat. The free version is appreciated for including essential features at no cost, while robust customization options allow for tailored return policies. Merchants report enhanced customer satisfaction and operational efficiency due to the app's seamless integration with Shopify.
Great app, great support, the only thing is that I didn't realize that notification emails about returns should be turned on manually.
Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!
Amazing support - Always !!
Support
Channelwill can answer any questions you have about Parcel Panel Returns &Exchange.
Developer
WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK
Resources
Launched
June 30, 2023