The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Parcelify works great to enhance our shipping methodology. Better yet, the support is immediate and thorough. Very much appreciated!
This app works flawlessly and does exactly what I need it to. It was easy to configure, and when I had questions during setup I received excellent support.
Luxjoy & Comfort
Amazing app with top-notch customer support. Highly recommend this app if you're sick of Shopify's lacking support with shipping.
Great app and support. I have used this app for a few years now and it has been great. On a couple of occasions when I needed support (only because I was using it incorrectly) it was fast and sorted the issue out perfectly! Great app!
Great app and great support. One of my products is bulky and heavy. In Australia, it can be very expensive to ship this product to remote areas. I wanted to implement a rule where shipping was free to all of NSW, Victoria and South East Queensland, as well as Metro Adelaide and Perth. I wanted to have a flat rate surcharge everywhere else. We managed to set this up using a small list of post codes using the "starts with" and "doesn't start with" rules. We also managed to continue offering free shipping across Australia so long as the bulky product is not included in the cart. I needed a lot of help with this and the support team was very quick to respond and very helpful.
Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.
Shop Sugar Blossom
I've used this App for multiple Client stores. Gives you more fine control to get Bespoke shipping. I use specifically the Third Party Carrier Calculated Rates. There is normally a bit of configuring you'll need to do with Shopify and the Parcelify team. They are both always very helpful and have awesome support!
The Koin Club
By far the best shipping rates application out there. We have very complex restrictions on what products can be sold in what territories due to a vast majority of our products being produced under license from companies such as Disney. With Parcelify we have been able to set rules based on tags to achieve exactly what we needed. Another benefit of Parcelify is that when an issue does (rarely) occur, then the response is really fast and the issue is quickly resolved. I've been speaking directly with Richard, one of the co-founders, and he was extremely helpful with working out what went wrong and is very open to feedback on how things can be improved. The only thing that would take this app to the next level would to be able to make changes in bulk to the shipping rates, as at the moment we would have to go manually through all of them and due to us having rates for every individual country this is a lot of work. But I know Parcelify are planning to bring out a lot of features in the future so the app is just going to get better and better!
We have a very complicated freight set up for our business. The team (Richard especially!) was incredibly helpful to make sure we were all set up correctly. The level of customization has been great for us!
I had problems for misconfiguring the rules of the filters section, but the support helped me to repair the problem, I think that the documentation of the filters should only improve. Good support!
Hey Euro Cotton,
** Update: **
It looks like the team was able to connect with you, and after making the recommended changes from our team sent on May 13th your shipping rates are working!
** Original **
Thank you for reaching out - it looks like there may have been some miscommunication. Our support team replied to your ticket indicating why your rates weren't working back on May 13th. It looks like the zip codes were entered incorrectly. I'll follow up with your personally to make sure we can connect.