Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

August 22, 2024

This is a very good app that has allowed us to get really precise with our shipping rates.

As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful.

Highly recommended.

Shrig Shop
Denmark
Over 1 year using the app
May 2, 2024

We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

NI Candle Supplies LTD
United Kingdom
About 6 years using the app
July 22, 2024

Used this great app for years for my custom rates.

VintageCB750
Canada
About 1 month using the app
March 12, 2024

I have used Parcelify for many years, and I am very happy to say that I have had very few issues. Of the few that I couldn's resolve I turned to their tech support and they where able to. I am happy with their service. I think that you would be too.

Norman
SweetheartGallery.com
Artistic Handmade Home Accessories

Sweetheart Gallery, LLC: Contemporary Craft Gallery, Fine American Craft, Art, Decor, Handmade Home & Personal Accessories
United States
About 6 years using the app
December 20, 2023

Great product works super well! We love it, and it helps keep compliance aligned. I will say a little complicated to set up but they are quick to respond and have set up or helped set up more of our shipping zones. This app is great

eJuiceDB
United States
Over 3 years using the app
June 6, 2024

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better.
Everything was done with care and professionalism!

Briliantz
Switzerland
About 2 months using the app
June 11, 2024

Incredible customer service!

TALEA Beer Co.
United States
About 2 years using the app
January 11, 2023

I am beyond impressed with this app's custom shipping rates feature. It has made managing my Shopify store's shipping so much easier and more efficient. The interface is user-friendly and easy to navigate, and the ability to set custom shipping rates based on weight, location and other factors has saved me so much time and hassle. It has been especially useful in standardizing shipping rates for the wide breadth of products we carry which all have drastically different sizes and weights.

The customer service team is also top-notch. They were quick to respond to my questions and offered helpful solutions when I encountered any issues. I would give Alex 10 Stars if I could!

I highly recommend this app to any Shopify store owner looking to streamline their shipping process. It has greatly improved my store's operations and has given me peace of mind knowing that my customers are receiving accurate shipping rates.

PetMax
Canada
Over 7 years using the app
June 11, 2017

Great solution for shipping options, I wish Parcelify will add a 'Price based on purchase amount' so it will be more comprehensive.

Big Brain
Malaysia
Over 7 years using the app
November 23, 2022

Alex Mensing was really quick and helpful today. Sorted out my all problem fast and I definitely recommend this Parcelify App++

TnP Accessories
United Kingdom
About 7 years using the app