Reviews (177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its ability to create complex, customized shipping rules, including free shipping and flat rates based on specific conditions like location and product type. They praise the responsive customer support for aiding with setup and ongoing use. Despite some initial complexity, the app is user-friendly once configured and integrates smoothly with Shopify, enhancing business efficiency and customer satisfaction at a cost-effective price.
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I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease.
What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.
The Parcelify team have been great, quick & super supportive in my query with their app. Thanks Guys. Tracey
I’ve only just started using Parcelify and would usually prefer to use a product for longer before leaving a review, but the level of service alone deserves five stars. Alex and the Parcelify team have been instrumental in finally allowing me to launch my website.
I sell fragile vintage furniture and work with multiple couriers operating along specific routes throughout NSW, QLD, VIC and other major cities. Previously, I was providing individual shipping quotes for every order. I opted for the White Glove setup service, and there is no way I could have implemented this system on my own.
There were easily 60+ emails back and forth while troubleshooting and refining the setup. Alex helped me develop a workable shipping structure where pricing is calculated based on both weight and postcode. I also sell homewares with flat rate Aust wide. Throughout the process, he was patient, professional and incredibly generous with his time—even when I upgraded my Shopify plan and moved from universal shipping to CCS mid-setup.
Everything is working smoothly so far. I would highly recommend Parcelify to anyone who needs highly customised shipping rules. If more than five stars were possible, I’d give them.
We've been using Parcelify for years since we have a much more complex set of conditions for different shipping scenarios than Shopify accounts for out of the box. It works wonderfully. The support team is also quick, knowledgeable, polite and effective. Full marks! Love it.
¡Excelent attention from Alex!
Issues have been resolved quickly
The biggest advantage is that it doesn’t require Carrier Calculated Shipping (CCS), which makes it super easy to use even on Basic Shopify plans. Setting up shipping rates is really flexible, especially for the UK, with detailed Postcode Area and Outward Code lists for UK mainland, saving us a ton of time gathering all the info ourselves.
The support team is also very professional and helped us solve any issues.
The only improvement we’d love to see is a live chat support option, so we could get help more directly and in real-time instead of relying on emails.
Extremely adaptable to my peculiar requirements. Support provided is excellent.
Great app. Let's you set up shipping rules as simple or as advanced as you want to make them. And it's a rock-solid platform that stays up-to-date with Shopify changes.
OMG. So hard to use. First step is to set my shipping location. But there is NO button for the shipping location.
Hi there!
Thank you for reaching out. Our support team is trying to connect with you to help you sort through this confusion.
You're right, our documentation does say the first step is adding a location. For shops like yours, which do not have Carrier Calculated Shipping (CCS) this step isn't necessary. All shipping rates are connected to your default location. We'll get our documentation fixed.
In the mean time we'll keep trying to connect with you. If you could check your spam folder that would be much appreciated.
Best,
Richard
Parcelify allows per-item-based as well as price-based shipping. We use it to specify postal code regions for different product tags. The support by Alex was also excellent.