Parcelify: Shipping Rates

I have been using Parcelify for many years and have multiple Shopify stores that use it. Every time I have a question, I get a thorough answer explaining exactly what to do. Just had a question today, and within minutes, a detailed explanation with screenshots was provided.

Kudos to the Parcelify team for not only great support but also an excellent product that handles so many different and complex shipping scenarios. As you can see, I highly recommend giving them a try.

I was looking for a shipping rule solution, as my customers were often getting charged for 2 lots of shipping if buying a certain item along with something else, which I wasnt comfortable with.

I had a few issues setting this up, as I have quite complex shipping rules, and also zero ability when it comes to anything to do with computers. I was getting stressed out as I couldn't work out what I was doing wrong. I eventually messaged the support and instantly wished I would have done it much sooner. Alex was great, put me at ease, reassuring me that my shipping rules would be sorted. Just like magic, in no time at all, Alex replied confirming that my rules had been set up, and asked me to check and confirm. Everything worked as expected, and I cannot thank Alex enough.

I've now had Parcelify running for a while, and its great. Its makes my life so much easier, allowing me more options for shipping rules than the standard options on Shopify.

Thank you team.

When looking at a shipping app, we looked at a few, but opted for Parcelify as it was flexible enough to work with our needs and also gives us options for future growth. We did have a couple of issues, one was activating CCS on Shopify, the other related to migrating from a Dev store to live. I have to say, the support from the team at Parcelify was excellent, and helped get both issues sorted really quickly and importantly painlessly. Well Done guys, great product, fantastic support.

Shopify has introduced the new district address field for Peru. Parcelify currently only allows filtering by City. Are there any plans to support the new District field in shipping rules?

I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease.

What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.

The Parcelify team have been great, quick & super supportive in my query with their app. Thanks Guys. Tracey

A wonderful app which really helps for stores like ours where shipping can get complex! Super helpful with great functionality and customer support is excellent - Alex helped me install the app and answered my queries and questions quickly and in detail, while being super friendly and welcoming 10/10 stars!

We've been using Parcelify for years since we have a much more complex set of conditions for different shipping scenarios than Shopify accounts for out of the box. It works wonderfully. The support team is also quick, knowledgeable, polite and effective. Full marks! Love it.

2025 update: Parcelify have introduced some new options when offering rates, again I had a few teething issues between the Shopify shipping interface, and Parcelify, but Alex was there to solve everything and get us up and running nice and quickly! Still super happy with this app!!

We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

This application is essential in any store that has multiple product categories. Without it it would be almost impossible to control the rates of the deliveries of our products. Is has some complexity, but the customer service is helpful and responds pretty fast. It's highly recommended.