Parcelify: Shipping Rates , 306 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for managing complex shipping rules and setting custom rates based on product type, weight, and location. It's particularly beneficial for businesses with diverse product ranges or multiple vendors. Despite being free, it offers reliable functionality and support that competes with paid alternatives. The customer support team is often commended for their promptness and professionalism. While some find the initial setup challenging, the extensive documentation and support team help mitigate this. Merchants suggest improvements such as more flexibility in extra charges, specific shipping rates based on customer tags, and additional documentation.
Refine
-
By rating
I'd highly recommend this solution to people who want to amend Shopify's default rates with something more customizable for situations where you want to create additional rates for customers to choose from, say for pickups, or for local delivery, or special cases.
The filters are pretty powerful to narrow down the special rates to subsets of products, or for certain delivery areas, to tell Shopify when to show the rate.
The author of this app is quick to respond and really helpful.
I did have to go elsewhere for a solution because Parcelify lets you add special rates, and is very configurable, but it doesn't interact with live calculated rates. I wanted to create a filter that would select certain products and use UPS rates on just those products, while having tiered rates for the rest of my products. Parcelify wasn't designed to do this.
It appears to be great at providing rates for groups or individual products, providing rates for additional items when more than one is added to the order, filtering based on country, postal codes, SKU, product name, brand, even the street name for hyper-local rates, and more.
I'm still giving it 5 stars, because for what it is designed to do, it does do it well and the support is uncommonly good.
My one suggestion to the author is to provide a little more documentation of how it works and what it can and cannot do. It would aid people who are searching to customize rates. I really thought this might help me, and spend days trying to figure it out, to find out that it was the wrong tool for me.
Kind of the author to provide it for free.
Note to those that don't have live rates... Apparently to install a shipping app, there is a requirement imposed by Shopify that live rates must be enabled. Pay for your Shopify plan and contact their support and ask them to switch on the live rates for you. They will. Or you can pay an à la carte fee if you want to pay monthly to get live rates. Don't rate this app poorly because you were not aware of this. It will not cost you more to upgrade to the annual plan and then you have it!
This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.
Alex in support has been really helpful. UK postcodes can be difficult because of overlapping letters in the codes. Alex helped to resolve quickly coming up with a great solutions each time. The app can handle pretty complex shipping rules for varying suppliers with different delivery rates. Highly recommend.
So far so good- we added this app out of a desperate need for per item shipping, and it's been very easy to set up. Support has been incredibly responsive and helpful.
Our site uses a large variety of shipping methods. Of which all get affected by whether or not the item is or is not in stock. The Parcelify App so far seems to be doing a great job of making the shipping side of our site a better experience for our customers, as well as making our lives much easier to manage it. But most of all I have to say a big thank you to Aaron who did a fantastic job of getting us going. Top class customer service!
Not going to lie, this app is a bit tough to figure out as far as setting up your shipping rates. Luckily their support staff is super helpful. Shout out to Alex M for helping me out thank you
Hey there!
Thank you for taking the time to write us a review and provide us with feedback. We are always looking for ways to make Parcelify better and easier to use for stores of every size. We have a lot in the works to make the whole process more intuitive, with a whole bunch of new features. I think you're really going to appreciate them.
We'd love to hear more about your experience, one of our team members is going to reach out to you to see how we can do better in the future.
Warmest regards,
Parcelify
By far the easiest free solution to getting a free shipping option setup for retail customers. Especially on specific collections.
This app is not good for those of us that have different vendors that have set shipping rates. The app gives the customer options to pick a shipping rate if the cart has different vendor items for purchase. This means one or more of the vendors items would not have shipping charged to their item. The customized shipping is awful to navigate and I'd advise against it. It's just not completely multiple vendor customization friendly.
Hi there,
Sounds like you just need some help understanding how to get the most out of Parcelify. Parcelify does allow you to create custom rates that account for all the items in the order (in your case from different vendors) all in the same rate. If you are interested in getting some help to setup rates using Parcelify please send us an email (parcelify-support@cleverfew.co) and we will help you get setup.
Best :)
Thanks to Richard, the president of the company, I now have Parcelify up and running! He sent over very detailed instructions in December and I finally had time to sit down to adjust my shipping. Everything looks like it is working great so far. It took me a while to understand how to set it up, but once you get it, it is very straightforward and easy to make changes. Definitely recommend!
The good tool still testing. Would love the simpler design.