Reviews (310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.
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Very satisfied with the support who helped a lot.
The application is very friendly and the team makes its best to improve it year by year.
Very versatile shipping app that lets you get into the nuts and bolts of the shipping price. It makes per-item fixed shipping prices possible (something that should have been included as part of your Shopify store without paying extra for an app). The logic involved with programming your shipping prices into Parcelify is easy make mistakes with, but fortunately the customer support is Very Good, and within a day of asking for help, you get it. The price is also low, compared to other shipping apps. If Parcelify was easier to understand/use right out of the gate, it would rate 5 Stars. As it is, when considering Ease Of Use, Versatility, Customer Support, and Price, I think 4 Stars is fair.
Thank you for your thoughtful review, YKO Studio. We take customer feedback seriously, and I wanted to let you know we are actively making Parcelify easier to use. We currently have some exciting changes in beta, and once they are ready I will let you know so you can give them a try!
Perfect app! Works like a charm :) Support is fast and clear
It took a little bit of work to configure how I needed to be able to use the software, but I am SO glad we found this app. It lets us do something that we've wanted to do for a long time. Kudos for figuring out how to do it!
The choice of units are still a little bit of a mystery to me. But with a little bit of adjustment, this app should work great for the long term.
This app is great for merchants in the UK, we have been able to separate Highlands and Islands into their own shipping rates. Not the easiest app to use if you are not familiar with regex, but the price is definitely right.
Nice and easy to use. Recommend it for postcode selection
Really great add on. Highly recommended! Solved our "Will Call" needs.
We have a business that uses 3 different couriers with 3 different rates for each courier. Parcelify has completely streamlined how we are able to charge shipping and will save our team hours a week on manual work to modify orders. Alex was very responsive with support to help us get everything set up how we need.
I can't recommend this enough for anyone looking to streamline shipping headaches with Shopify!
Life saver app. its unfortunate you cant pay month to month on shopify and get this app too. But i think that is a shopify thing.
Very useful app that has allowed me to implement sur-charges for specific post-codes (UK based), which is real positive.
The one negative I've found while using the app is that you can't implement specific shipping rates based on customer tags, this is a real draw back for me, and may be the reason I end up looking elsewhere. Other shipping apps offer this function, which is the main reason I can't give the app a 5/5 review.
Thanks for your review and the kind words, we are sorry to see you go.
I’ll be honest, we are a little bummed with the 3-star rating but you didn’t say anything untrue or misleading. We don’t currently offer the ability to set rates based on customer tags. That’s a fact.
It is a feature we have considered adding but it hasn’t made it to the top of our priority list. If it was easy to do we certainly would, however Shopify doesn’t send any customer tag information when they send a rate request as part of the Real-Time Carrier API. That means we will have to get that information in other ways, and the effort required to download, save and continuously sync that data back to your shop and make sure it is alway right is significant.
If/when we add customer tags I’ll be sure to reach out to you. Hopefully you’ll give Parcelify another shot at that time.
Cheers!