Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

October 5, 2018

Too hard to figure out, no customer support. having to convert $3.99 to cents grams, blah blah. The support email bounced back

The Hashtag Shop
United States
About 1 hour using the app
Clever Few Corp replied July 8, 2019

Hi there,

I'm sorry to hear you had a negative experience. We pride ourselves on our customer support. A quick look at the feedback since Clever Few took over Parcelify in June of 2018 shows satisfied customer after satisfied customer. I'm not sure what to say about the support email bouncing back, in case you have the incorrect email address we can be reached at: parcelify-support@cleverfew.co

September 3, 2017

I am paying 79$ monthly to for Shopify and this is the message that i got from this App:

We're sorry, but...
In order for Parcelify to work properly, it requires access to Shopify's CarrierService API. Unfortunately, access to this API is restricted to advanced plans only. Feel free to contact Shopify's support to inquire about a potential upgrade and to learn more about the added value.

Hommos Com
United Kingdom
37 minutes using the app
Clever Few Corp replied July 8, 2019

We understand your frustration but unfortunately our hands are tied.For Parcelify to work we need the details of the order those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

June 4, 2017

ONLY WORKS ON HIGHEST PAID PLAN.......

Everythingviral
United States
23 minutes using the app
Clever Few Corp replied July 8, 2019

That is not entirely accurate, though we share your frustration.

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

June 12, 2016

I have the $29 shop package that shows as unlimited stuff.. and it wont let me install anything :(

Moonspirecreations
Australia
11 minutes using the app
Clever Few Corp replied July 8, 2019

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

January 4, 2017

It's only for advanced plan.. sorry useless for basic plan users.

Netdope
Greece
2 minutes using the app
Clever Few Corp replied July 8, 2019

That is not entirely accurate, though we share your frustration.

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

April 4, 2016

It does exactly what it claims to do. Easy to configure and flexible.

Greniermargueritelarose
Canada
May 13, 2016

Works really great. I use it to offer free delivery to my colleagues at the office.

Brulerie
Canada
August 7, 2018

Love it! Works so well. You can create rules for your shipping rates :-) A +

Terranattire
Canada
September 4, 2018

I have been pulling my hair out trying to find a tool that allows free shipping for an order that has a specific address. I can't believe it found it. I'm going to love this app for sure!

Connellmccarthy
Canada
January 15, 2018

Seriously great app. Very powerful and super simple to use.

Stoneridge Jewellery
Canada