Reviews (313)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise and customizable shipping rates, tailored to criteria like location, product type, and price. It supports complex shipping needs with features for free shipping, surcharges, and discounts. The app is praised for its reliability in handling intricate shipping setups and its responsive customer support, making it ideal for businesses needing extensive customization in their shipping options.

Edited March 1, 2017

I wish we could have used this app but unfortunately the current Shopify plan that we are on does not allow us to use this app. Shopify requires us to upgrade to the highest plan or pay $20 per month to get access to it. Unfortunately as a smaller company we didn't see this viable, so will be looking for another app alternative. From what I have read, the Parcelify app does sound very appealing. It would be great if Shopify / Parcelify could offer a free trial before signing up to the monthly fee.

Sykes Racing
Australia
1 day using the app
December 28, 2016

Totally amazing! This is the missing piece of the puzzle you need if you need to do things like exclude items from Free Shipping or want avoid entering hundreds or thousands of weight based rates for a carrier that does not have a real time rate calculator for Shopify.

Rotofugi Online
United States
About 1 hour using the app
October 21, 2017

I was really happy to come across this app. I offer free personal hand-delivery to customers that live in the 3-county Capital Region of my state where 99% of my business is advertised to. The only way for me to offer that option is to put the details on the shopping options list. But if a customer from outside the area (ie: anywhere else in the Country) orders from my store, there is nothing stopping them from choosing free shipping - which comes directly out of my profits. Unfortunately, this app is only for Advanced Shopify plans. My store is not busy enough yet to justify upgrading so unfortunately I cannot use this app.

High Voltage Coffee Tea
United States
About 17 hours using the app
Clever Few Corp replied July 8, 2019

That is not entirely accurate, though we share your frustration.

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

October 5, 2018

Too hard to figure out, no customer support. having to convert $3.99 to cents grams, blah blah. The support email bounced back

The Hashtag Shop
United States
About 1 hour using the app
Clever Few Corp replied July 8, 2019

Hi there,

I'm sorry to hear you had a negative experience. We pride ourselves on our customer support. A quick look at the feedback since Clever Few took over Parcelify in June of 2018 shows satisfied customer after satisfied customer. I'm not sure what to say about the support email bouncing back, in case you have the incorrect email address we can be reached at: parcelify-support@cleverfew.co

September 3, 2017

I am paying 79$ monthly to for Shopify and this is the message that i got from this App:

We're sorry, but...
In order for Parcelify to work properly, it requires access to Shopify's CarrierService API. Unfortunately, access to this API is restricted to advanced plans only. Feel free to contact Shopify's support to inquire about a potential upgrade and to learn more about the added value.

Hommos Com
United Kingdom
37 minutes using the app
Clever Few Corp replied July 8, 2019

We understand your frustration but unfortunately our hands are tied.For Parcelify to work we need the details of the order those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

June 4, 2017

ONLY WORKS ON HIGHEST PAID PLAN.......

Everythingviral
United States
23 minutes using the app
Clever Few Corp replied July 8, 2019

That is not entirely accurate, though we share your frustration.

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

June 12, 2016

I have the $29 shop package that shows as unlimited stuff.. and it wont let me install anything :(

Moonspirecreations
Australia
11 minutes using the app
Clever Few Corp replied July 8, 2019

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

January 4, 2017

It's only for advanced plan.. sorry useless for basic plan users.

Netdope
Greece
2 minutes using the app
Clever Few Corp replied July 8, 2019

That is not entirely accurate, though we share your frustration.

For Parcelify to work we need the details of the order, those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

May 13, 2016

Works really great. I use it to offer free delivery to my colleagues at the office.

Brulerie
Canada
April 4, 2016

It does exactly what it claims to do. Easy to configure and flexible.

Greniermargueritelarose
Canada