Parcelify: Shipping Rates , 305 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
    261
  • 8% of ratings are 4 stars
    23
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    4
  • 5% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants appreciate this app for managing intricate shipping rules based on product types, weights, and customer locations. They find it easy to use, affordable, and effective in reducing cart abandonment by providing accurate shipping rates. The app's customer support is praised for its promptness and helpfulness. It's also recognized for its stability, reliability, and ability to streamline shipping processes.

February 9, 2022

Great app that helps define shipping rates clearly and effectively to customers - also, the team are super helpful when needed.

Barry M Test Store 1
United Kingdom
About 24 hours using the app
October 28, 2016

The app is amazing, the support is amazing. Definitely recommend.

Cleanpath
United States
About 22 hours using the app
June 12, 2019

I had a tight deadline for completion on my Shopify store and Parcelify saved me! They were so responsive and provided very easy to follow directions on how to accommodate my requirements for shipping set up. I was beginning to feel hopeless. Highly recommend!

BlackwoodApparel-COBS
Canada
About 20 hours using the app
Edited October 19, 2020

Fairly customizable, does the basics of what is needed. Support is excellent, fast & helpful. Costly

Fairweather Brewing Company
Canada
14 days using the app
February 2, 2017

So far better than "Better Shipping" app. and MUCH BETTER PRICE. Hands down must have app in your arsenal. Also, contacted the developer and he responded FAST.

API Work around: If you don't have an Advanced plan, you can qualify for real-time carrier-calculated shipping by changing your shopify billing to yearly. BOOM!

Slick Vapes
United States
About 13 hours using the app
August 28, 2017

This doesn't work on the Shopify basic plan. Another review says that it works on the "lowest plan". This is highly misleading. The app description should be more straightforward.

Meow Hi
United States
9 days using the app
Clever Few Corp replied July 8, 2019

For Parcelify to work we need the details of the order those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan- The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

December 28, 2017

Wanted to add a free shipping option, but exclude certain regions. Parcelify did everything we wanted in a clean, simple interface.

Emmanuele Design
United States
About 5 hours using the app
October 15, 2017

If your store offers free shipping on other products but want to offer a few other items on Free+Shipping format, this app doesn't allow that. The customer will still see and be able to select "Free Shipping" option (and of course, they would).

Wish this app has a video tutorial at least.

Shopify emailed the developers of this app for me to see if they have solution. It's been 5 days and no response at all. So I've deleted it.

Zooteapia
United States
4 days using the app
Clever Few Corp replied July 8, 2019

Hey there,

Sorry to read of your bad experience. in June 2018 we (Clever Few) took over operations of Parcelify and if you look through the reviews since then you'll see plenty of praise for our customer service.

You definitely can do free+shipping options and restrict the free rates to specific orders using Parcelify.

If you are still interested and would like some assistance getting setup we'd be thrilled to help you. our email is parcelify-support@cleverfew.co

We'd love to hear from you :)

June 2, 2016

I have a store running on shopify but cant be installed because this app is only for unlimited plans. Please do try to include other plans! : )

Geisha Pearl
Singapore
3 days using the app
Clever Few Corp replied July 8, 2019

Slight correction Parcelify does not require the advanced plan but in order for Parcelify to work we do need the details of the order. Those details get shared through the Carrier Service API. Without that we don't get the details of the order and can't calculate rates.

There are 3 ways to get the Carrier Service API:
1) Advanced Plan - The Carrier API is included by default.
2) If you change your billing on your plan to annual billing you get access to the Carrier Service API
3) You can pay for it directly to Shopify.

For more information about how to get the Carrier Service API please contact support@shopify.com

We too wish it was available by default to all merchants regardless of their plan. :(

Edited April 18, 2019

Its a great concept, but its not working for me some rates work that I set up others dont, Im using the exact same rules but its not working. Ive reached out to Shopify who sent a request to contact me and I also sent an email and no response. This is really putting a damper on business and I cant wait for a response.

Tie-Fly
United States
2 days using the app
Clever Few Corp replied April 18, 2019

Hey Tie-Fly,

Thanks for reaching out. We are sorry to hear about your frustrations, we definitely want to get you all sorted out as quickly as possible.

Looking into this it appears our support team replied about 2 hours before you posted your review. Can you do us a favor and check your spam?

Thanks!

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