Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

March 17, 2017

Pretty helpful app! It could use a cloning feature for entering multiple rates that are similar in detail. Multiple filters within the same shipping rate are treated with AND operators - it might be useful to offer an OR operator, as well. All-in-all, though, Parcelify offered us the solution we needed to work with multiple Canadian postal codes.

Canada Patriot
Canada
Over 2 years using the app
July 31, 2018

I absolutely love this app. I gave it 4 stars because there are a few features missing that would make this app a lot more manageable. Despite that, the app provides the functionality from the store capability point of view that is unmatched. Don't be fooled by its name. When I first saw it, I skipped it and purchased an expensive app that did not work all that well and then I stumbled upon this one again and now I cannot do without it. Thanks to the developers that came up with it. fantastic job.

Rinea
United States
Over 2 years using the app
January 12, 2017

Great app! Pretty easy to configure. Thank you

Msno
Norway
About 1 month using the app
September 22, 2020

So far so good. The support is 5 stars! Got my shipping rules set up with ease and it seems a lot less complicated than many other options I tried.

Haven't gone live with the migration yet, but the few tests so far have worked well.

Mudbrick Herb Cottage
Australia
About 1 month using the app
January 2, 2018

Great app, this is exactly what I was looking for!

South Texas Home Decor
United States
About 1 month using the app
April 6, 2022

Response rate is fantastic with these guys! Quick to respond and help me figure out my issues. We use this app because we sell jewelry and also large home goods and we needed a way to differentiate shipping rates. This has worked wonders for us!

Vi Bella
United States
About 1 month using the app
November 23, 2017

This app doesn't take into account the discounts when calculating shippings, so customers can get free shipping, even when the rule says that total needs to be higher than XX.

Banamelo
Spain
Over 2 years using the app
Clever Few Corp replied July 8, 2019

This is true and a common complaint. However, this is a restriction of the Shopify platform and not one related to Parcelify. The order of operations of the checkout is locked down by Shopify and shipping rates get selected before discounts are applied. This means 3rd party shipping apps like Parcelify have no information about the discounts. We've flagged this with Shopify numerous times we'd love to see this changed.

January 14, 2019

For the money, this application is the best bang for your buck. It is a wee bit complicated to use but the kind lads working there spend much time, over email, explaining and teaching me how it all worked. Would recommend.

4Throws.com
United States
Almost 2 years using the app
Clever Few Corp replied July 8, 2019

Thanks for the kind words :)

Edited March 2, 2019

No way to sort/organize your rates in the backend interface making it a nightmare to juggle more than a few rates. It does what we need it to but is not even close to being user friendly. Built a user base as a free app, but they have yet to make any improvements or add any features since they started charging for it though that was their claimed reason.

Olympic Outdoor Center
United States
Over 2 years using the app
Edited December 9, 2019

I carry heavier and lighter items in my store and was looking for an app that would help me figure out the right shipping profiles. I was stuck a few times but Parcelify's truly excellent customer support helped me out every time when I had questions. I highly recommend them!!! Parcelify is a great app with a helpful, supportive and knowledgable team behind it.

BloomAndAnchor
United States
About 1 month using the app