Reviews (3,642)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

March 9, 2023

Service from Mig was really good, helped me all the way + extras. Great application and easy to install.

Kynzela
Netherlands
11 months using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 25, 2023

Very fast and efficient support, I recommend the app................................................

BELOVEDMYBODY®
Belgium
10 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 16, 2023

Very helpful, they know what they're talking about and can actually answer your questions. The tracking quota plans are a hassle, because they make the more realistic pricing ones not have enough lookups, forcing you to buy the more expensive ones that smaller businesses may not be able to afford

Nuude
United States
10 months using the app
October 19, 2022

Mig is the best ! She is the ONE at Parcel Panel, ;-) one of the best tracking app of the universe ! ;-)

Univers-Watch
United States
10 months using the app
Channelwill replied October 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 27, 2022

So helpful. Mig was helping me with the setup process and is the best. 10/10 App. We are a high volume store this having tracking for our customers is essential.

Barbank
United States
10 months using the app
Channelwill replied October 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 24, 2022

top perfect work ! super assistance you can click the dropshipping mode that allow you to cancel write chinese

bibibalustore
Italy
10 months using the app
Channelwill replied June 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 5, 2022

Really good experience, the app works well and the customer support is amazing. I had problems with CSS code for my tracking page and they fixed it in 20 minutes, what a service. Recommended!

Myvibeitalia
Italy
10 months using the app
Channelwill replied July 5, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 16, 2021

Amazing service and app. Whatever features this software does not have, the team are more than happy to help you out with if they can!

Debonair
United Kingdom
10 months using the app
July 1, 2023

I want to take a moment to appreciate Ella's exceptional customer support. Throughout my experience, Ella demonstrated an outstanding level of professionalism, attentiveness, and expertise, making me feel valued as a customer. Her ability to actively listen to my concerns and provide prompt and effective solutions truly exceeded my expectations. Ella's patience and dedication in addressing my inquiries with clarity and understanding were commendable. She consistently went above and beyond to ensure my satisfaction, displaying a genuine commitment to delivering top-notch service. Ella's remarkable customer support skills have left a lasting positive impression, and I am truly grateful for her outstanding assistance. keep up the fanstastic job!

CheekSqueeze
Canada
10 months using the app
Channelwill replied July 7, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

September 5, 2023

customer support very helpful

Nursing Corner
United States
9 months using the app