Reviews (3,643)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

December 5, 2022

Great and fast support. It is an easy and intuitive app to use. Although a little pricey, but it's worth it.

The Cushy Slides™
Australia
Almost 3 years using the app
Channelwill replied December 5, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 9, 2023

la meilleur et de loin !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

La Lumiere Design
France
About 1 month using the app
June 14, 2022

Très bonne application de suivi de commande. Beaucoup de paramétrages possible. Le service client est vraiment réactif, compréhensif et son à notre écoute. Je vous recommande si vous souhaitez avoir une bonne appli pour le suivi des colis de vos clients.

Nooxia
France
Almost 3 years using the app
Channelwill replied June 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

February 19, 2019

This app works great on my store and their Customer Support was available to me to answer all my questions. I recommend to anyone who needs this feature on their store.

Gizok
China
Almost 3 years using the app
Channelwill replied March 6, 2019

Thank you so much for your review! Glad we can help.

April 22, 2023

Elly was great. Answered my questions and gave me perfect guidance to get me back on track with information I had lost. Very pleased.

LibWalt Gadgets & Gizmos
United States
Almost 3 years using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 6, 2022

I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable. I recommend this app

Vraiment-chat
France
Almost 3 years using the app
Channelwill replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited July 17, 2021

This app is really easy to setup and use for my site. Looks clean and professional, easy for customers to use and tracking is accurate and gives good information. Happy to recommend.

MELANIN FASHION
United Kingdom
Almost 3 years using the app
December 30, 2021

great support reactive and good app i recomand. Many option and parcel panel evolve. five star for you

TokyoManga
France
Almost 3 years using the app
Channelwill replied December 31, 2021

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 28, 2022

I had a great client support and the app is very easy to use! Different notifications are available.

Miniature Land
France
Over 2 years using the app
Channelwill replied March 2, 2022

Hello Terrelco!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 22, 2021

Just started using this app and had a few issues with setup (operator error) great help from the support team and now up and running and looking forward to letting customers know what is happening with their orders-

Oleander Homewares
Australia
Over 2 years using the app